Freelancer profile translated to English.
Back to original languageAbout Stephanie
With 5 years of experience as a functional support consultant on the Infor M3 ERP, I have developed strong expertise in application support, function configuration, resolution of business issues, and continuous process improvement. My role has allowed me to acquire in-depth technical skills while remaining attentive to users to ensure optimal use of the solution.
Eager to continue developing in functional support, I am seeking opportunities where I can leverage my knowledge while integrating dynamic teams, where coaching and collaboration enable rapid and effective skill development.
French
Native or bilingual
English
Conversational
Can work on-site
Saint-Gratien (up to 30km)
Experience
- LTTD ConsultingERP Functional ConsultantFebruary 2018 - May 2023 (5 years and 3 months)SONEPAR: Level 2 support in sales and logistics, finance interface control, V13 authorization project- Analyze and process incidents in sales and logistics- Update documentation: operating procedures for specific and recurring cases, client presentation- Daily control of finance and interface anomalies:- List supplier invoices in error: correct and delete anomalies- Correct files in error rejected by the PARURE interface between M3 and CODA for integration- V13 finance authorization project (05/2022 to 08/2022): Create roles and user profiles for V13 finance- Write intervention reports - Participate in weekly meetings with the client and propose improvements to reduce the backlogGROUPE CASTEL: Level 2 support in commercial management, supply chain- Handle incidents: Analyze and process incidents- Write incident analysis and resolution reports- Implement improvement requests based on client needs: Support key users: gather client needs- Perform testing and acceptance of developments- Write functional specifications- Participate in weekly meetings with the client and write meeting minutesVIVES-EAUX- Analyze and process incidents- Support key users: gather client needs- Write incident analysis and resolution reports- Perform regression testingJENNYFER, SPORT2000, MSSA, LAITERIE MONTAIGU, ADM, LE CHAMEAU: Level 2 multi-client support in sales, purchasing, and logisticsHandle incidents according to the maintenance contract:- Analyze and process incidents- Write incident analysis and resolution reports for the client- Update the client's maintenance guide- Incident monitoring and user autonomy
- AtosERP ConsultantJune 2023 - April 2024 (10 months)Bezons, France
- PROXIADCRM AMOA ConsultantJune 2017 - October 2017 (4 months)Île-de-France, France- Gather user needs: resolve incidents and requests- Write detailed functional specifications for application modules- Acceptance testing of developments- Update user documentation- User support- Training and support for key users
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Education
- Career exploration / skills awarenessChance2024Exploration de carrières / sensibilisation des compétences
- Master 2 (M2), International Project ManagerESCD 3A – School of Business and Development2017Master 2 (M2), Manager de Projets Internationaux