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Stéphanie L.SL

Stéphanie L.

Project Manager / Senior PMO - Deployment & Change

€890/day
Boulogne-Billancourt, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stéphanie

Freelance Project Manager & Senior PMO, 23 years of experience in managing digital transformation and CRM projects in an international environment.
Specialist in large-scale deployments, change management, and project governance, particularly on Salesforce.
Experienced with large corporations and mid-sized companies, coordinating multidisciplinary teams (IT, business, integrators), securing deadlines, budgets, and user adoption.
Immediately available.

Expertise
  • Management & governance of complex projects
  • Senior PMO / Project Management
  • Multi-country / multi-entity deployment
  • Change management & user adoption
  • CRM & Digital Transformation
  • IT / Business / Integrator Coordination

Environments & Tools
  • Salesforce (CRM – Core Model, deployment, change, testing)
  • Agile / Hybrid Methodologies
  • SAP (FI/CO, FC – project context)
  • Office Suite, project management tools
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A few words about my past assignments:
- international/multicultural environments
- English as project language
- project duration: 1 year minimum
- business sectors: pharmaceutical, tobacco, steel, distribution, services, environment, agri-food, Health & Hygiene,...
- sponsors: mainly Finance Department, Digital & Data Department, IT Department
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Boulogne-Billancourt (up to 15km)

Experience

  • Groupe international leader dans l'hygiène et la santé
    Project Manager
    HEALTH AND WELLNESS
    June 2025 - December 2025 (6 months)
    Paris, France
    Independent Consultant - Project Manager within the European Marketing Department
    Implementation of an MMM (Marketing Mix Modeling) for various group brands in 4 European countries.
    • Responsible for coordinating/monitoring the smooth progress of the project on behalf of the service provider responsible for defining/implementing the Modeling; also interacting with the various local Marketing teams and the European Marketing department, mainly on the smooth progress of data collection from all sources (internal or external) that will be used to feed the MMM.
    • Preparation / Facilitation of weekly meetings with the European CMO for progress updates on the 4 projects (1 per country), sharing alerts/mitigation plans, schedules,...
    Environment exclusively in English
    Project Management Project Governance
  • Acteur B2B majeur mondial de la fermentation
    Project Owner
    AGRICULTURE
    August 2024 - July 2025 (10 months)
    Lille, France
    Independent Consultantwithin theDigital, Data & Tech Departmentof aGlobal Leader in Fermentation
    (Paris and Lille)
    Definition of aCore Model for key customer relationship processes(Prospects/clients, contacts, opportunities, sample requests, complaint tracking…), thenimplementationwithina new CRM, Salesforce
    Reporting to the Transformation Director, coordinated as Project Owner the phases of:
    • General and Detailed Design
    • Monitoring of implementation in Salesforce according to functional and technical requirements
    • Monitoring and coordination of actions by various stakeholders: DD&T, Integrator, IT, Business
    • Definition and implementation of Strategies: Change Management, Deployment, and Testing (including writing test scripts to be executed in Salesforce by pilot BUs testers)
    • Implementation of tools (monitoring, information collection…)
    • Facilitation of project governance
    Project language: English
    CRM Salesforce Project Management Project Coordination Governance
  • ACCOR
    Deployment Project Manager
    HOSPITALITY
    July 2023 - July 2024 (1 year)
    Issy-les-Moulineaux, France
    Independent Consultant, Deployment Project Managerwithin the Digital & Business Factory Department
    Responsible for deploying a new feature (strategic for the Group) to the Group's 5,000 hotels.
    Summary of actions taken:
    • Definition of a segmentation of hotels to onboard among the Group's 5,000 hotels
    • Implementation and facilitation of committee management:
    - Weekly Project Committee bringing together all stakeholders: Product Owners, Support team, Knowledge Managers, …

    - “Distrib’ Ops News” and “Distrib’ Ops Focus”: monthly meetings (audience of approx. 400 people in regions and support interested in Distribution topics) to provide visibility on upcoming evolutions for this tool, testimonials from regions/brands, actions to be taken for better adoption by their hotels
    - Establishment of weekly post-deployment meetings with Luxury and Lifestyle brand representatives to provide visibility on their hotels' progress and jointly define actions to be taken
    • Implementation of tools for monitoring pre & post-deployment actions:
    - Timeline
    - Risk matrix and associated action plan if applicable
    - Development of deployment schedules by brand
    - Monitoring of the hypercare period
    - Co-definition of a communication plan for hotels
    - Co-definition of a Dashboard to track key indicators related to this new feature on a daily basis
    • Technical & functional environment: Agile Methodology, International environment (English)
    Project Management Change Management Agile Methodology Communication Strategy Deployment Strategy

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Education

  • Ecole Supérieure de Gestion
    ESG
    1997

Skill set

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