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Stephanie MakalicSM

Stephanie Makalic

Office Manager | Administrative & Logistics Assistant

€350/day
Montluel, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stephanie

With a solid background in administrative and operational management, I now support entrepreneurs and VSEs in their daily operations, with a particular affinity for the construction, transport, and logistics sectors. Coming from a family of transporters, I grew up in the world of construction site logistics. I understand the crucial importance of coordination between transport flows and construction imperatives.

Furthermore, I provided occasional support to a construction company for quote preparation and client invoicing. I have a concrete understanding of the jargon and operational constraints of construction trades.

Why work with me?
My priority is to free up your time by rigorously and reactively managing your complex files. Accustomed to the stress of logistics flows and team coordination, I am autonomous, organized, and possess a strong sense of priorities.
  • My areas of intervention:
Administrative Management & Secretarial:
Drafting correspondence, digital filing, file tracking, and database management.

Operational & Logistics Support: Service provider coordination, schedule tracking, document management, and assistance with outsourcing management.

Commercial Management & Invoicing:
Quote and invoice preparation, and client follow-up for your cash flow.

Available in hybrid format: 80% Remote Work / 20% On-site in Ain and Rhône, or 100% Remote Work. I adapt to your pace to ensure the continuity of your business.

Let's discuss your needs!
  • French

    Native or bilingual

  • English

    Conversational

  • Bosnian

    Basic

Can work on-site
Montluel (up to 50km)

Experience

  • MS Vacances
    Customer Advisor
    TRAVEL AND TOURISM
    May 2023 - September 2023 (4 months)
    Managing remote customer relations for the summer season.
    Processing reservations, modifications, and information requests via telephone.
    Personalized advice on accommodation offers and additional services.
    Autonomous use of tools and scheduling software.
  • Tenart Transport Europe
    Operator/Charterer
    TRANSPORTATION
    April 2018 - August 2019 (1 year and 4 months)
    Les Échets, Miribel, France
    Organization and optimization of road transport flows on a European scale.
    Negotiation of chartering rates and selection of partner carriers.
    Operational monitoring of deliveries and management of disputes or logistical unforeseen events.
    Compliance with transport regulations and client deadlines.
    Dispute Management Operational Coordination Transport Monitoring Administrative Management Logistics
  • Lyonbennes
    Salesperson/Dispatcher
    TRANSPORTATION
    November 2017 - April 2018 (5 months)
    69200 Vénissieux, France
    Planning and optimizing driver routes for bin management.
    Business development and customer relationship management (B2B).
    Drafting quotes, taking orders, and invoicing.
    Direct interface between field teams and clients to ensure responsiveness.

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Education

  • Higher Technician in Road Freight Transport
    ISTELI Groupe AFTRAL
    2016
    Technicien Supérieur Transport Terrestre de Marchandises
  • Professional Baccalaureate in Services
    – Groupe IGS and Lycée Camille Claudel
    2011
    Baccalauréat Professionnel Services

Skill set

Categories