About Stéphanie
French
Native or bilingual
English
Fluent
Portuguese
Conversational
Experience
- Comité d'Organisation des Jeux Olympiques et ParalympiquesSite ManagerSPORTSJanuary 2024 - September 2024 (8 months)Paris, France• ▪ Management of an official site in continuous operation (+40 people/shift) Recruitment, training, and management of 16 coordinators and 2 deputies Logistics organization: passenger flow, inventory, stock, transport• ▪ Interface with management, service providers, and institutional partners• ▪ Real-time incident management and daily reporting
- International SOSOperations ManagerOctober 2020 - May 2023 (2 years and 7 months)• ▪ Supervision of operational teams and multi-provider coordination• ▪ B2B client relations and sensitive situation management• ▪ Implementation of new processes improving service quality and speed• ▪ Management of operational performance indicators• ▪ Critical missions for the Ministry of Foreign Affairs (COVID-19, Ukrainian crisis)• ▪ +20 to 30% of cases processed per day thanks to a new call management model
- International SOSSenior Operations CoordinatorMarch 2018 - October 2020 (2 years and 7 months)• ▪ International coordination of repatriations and medical evacuations• ▪ Management of quotes, financial guarantees, and insurance relations
Recommendations
Be the first to recommend Stéphanie
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Agile Project Management CertificationKILUZCertification en Gestion de projets agiles
- Management training: The fundamentals of team leadershipCOUNCELLING SASFormation management : Les fondamentaux du chef d'équipe