Stéphanie L.

At the head of a UX/UI team of 20 designers, I ensured the complete management of the team (people, budget, business strategy, recruitment, staffing, management). My responsibilities included:

- Guaranteeing a consistent user experience across all Docaposte products and subsidiaries.

- Piloting the creation, implementation and evolution of design systems, going beyond interfaces to structure a global vision.

As head of design, I played a key role in:

- Defining product strategies aligned with user needs.

- Promoting design buy-in within the company and with clients.

- Supporting internal teams in changing UXUI topics

I also led a cross-functional AI & UX team to accelerate the integration of AI into Docaposte products.

Thanks to Docaposte's multi-sector approach, I have developed an in-depth knowledge of the challenges of the Public Sector, Health and Finance.

Position at Pollux, the UX team of Docaposte (Digital Branch of the La Poste Group). The team supports companies in their innovation subjects from the design to the implementation of new services (IoT, mobile applications, website…)

- recruitment

- team animation

- tool monitoring, trends

- Intrapreneurship work, launching concepts specific to the team until launching them in start-up mode: presentation at CES (Las Vegas), UI/UX and prototypes, visual identity for each project

- **Elsan**: Design the mobile application that transforms waiting within the hospital, Identify the needs and frustrations of patients to design a concept combining user impact and strategic value for Elsan.

- **CD9278**: Rethinking the Pass+ portal intended for aid, outings and good deals for young people from the 92-78 departments, the redesign has halved the number of calls to the hotline, and increased the number of registrations to the system.

- **ANTS**: Redesign of the institutional website of the National Agency for Secure Titles in mobile first

**In pairs with the UX lead**, investment and challenge in all stages: from framing and each of the UX stages

- Definition of the visual identity of the projects

- Creation of a UI kit

- Mockup and prototyping

- Support for development and acceptance

"FROGLABS is a turnkey mobile and desktop e-commerce solution that allows communities, merchant and non-merchant sites, to quickly and simply boost, monetize their concept through personalization and 0 stock. Choose the products you want to sell as well as the designs to offer to your customers. Let your community customize and order your creations online."

Frog-labs Client: Redesign of the mobile version of the personalization platform interface.

My frog-labs / Soccer Park Client: Adaptation in CSS "less" of the platform compared to the brand's graphic charter.

Punctual illustration and identity work.