Stéphanie Gayout Moreau, Retail / Cosmetics / Perfumery / Luxury Trainer

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Description

Transmitting the requirements of luxury houses and transforming theory into commercial performance is what has driven my career for over 27 years.

I am an expert retail trainer and coach, specializing in team management and customer relationship excellence.

I have had the privilege of leading the field performance of global leaders such as Estée Lauder and L'Oréal luxury products.

My added value? Dual expertise: undeniable field legitimacy combined with certified mastery of adult pedagogical engineering.

Today, I offer to put this culture of detail and results at the service of your learners.

My goal is to impart operational skills that are immediately applicable in stores, and to help them boost their commercial indicators.

Let's discuss your next needs...

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Bordeaux (up to 50km)

ESTEE LAUDER COMPANIES
Traveling Retail Coach Trainer
FASHION AND COSMETICS
May 2007 - January 2026 (18 years and 8 months)
Bordeaux, France
I supported the development of sales skills and customer experience through training, coaching engineering, and optimizing field practices.
- Strengthening commercial impact and advisory role
- Personalized support for employees and managers while adapting to operational field constraints
- Design and deployment of sales techniques and customer relationship training focused on results
- Contribution to improving commercial performance
- Development of a client portfolio
- Adaptation of educational content to operational challenges and field realities
- Guarantee of transmitting the exacting standards of luxury brand identity
Performance Improvement Luxury Codes Professional Posture Cosmetics Perfumes
L'Oréal produits de luxe
Color Coach France
FASHION AND COSMETICS
June 2005 - April 2007 (1 year and 10 months)
Paris, France
Traveling throughout France, I trained and supported sales teams in skill development while optimizing customer experience and in-store performance.
- Training and support of teams
- Field coaching and development of sales expertise in perfumery
- Product advice and expertise
- Merchandising optimization
Ability to Federate Design and Lead Training Sense of Organization

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Training Officer