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Stéphanie DouailinSD

Stéphanie Douailin

OFFICE MANAGER

€330/day
Nantes, FR
15+ years

Average response time: 24 hours

Freelancer profile translated to English.
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About Stéphanie

My diverse experiences across multiple sectors give me a 360° view and allow me to juggle various themes:
Implementation of steering tools. Optimization of your administrative management, document writing, tracking of quotes/orders/after-sales service.
Agenda and travel management.
Social media management.
Invoicing, follow-up, bank transaction reconciliation, dashboard setup.
Network animation, support for commercial development.
Personnel management, annual review preparation, training follow-up, recruitment, interviews, and onboarding follow-up.
Team animation and management: process implementation, KYD, challenges.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Nantes (up to 50km)

Experience

  • CONSULTIM
    Sales Administration Manager
    REAL ESTATE
    February 2022 - August 2023 (1 year and 6 months)
    Vertou, France
    Management of a Sales Administration and Middle Office team: process implementation, recruitment, training, annual reviews, steering tool implementation.
    Interviewing Team Management Requirements Gathering and Formalization KPI Management Project Management
  • AJP IMMOBILIER
    AGENCY DIRECTOR
    REAL ESTATE
    August 2019 - February 2022 (2 years and 6 months)
    Clisson, France
    Field sales for over 12 years: prospecting, customer retention, network animation. Management and supervision of a team of 4 people (turnover doubled in 3 years thanks to close management and a new sales organization)
    Team Management Prospecting Commercial Negotiation Customer Relations Adherence to Procedures
  • MULTI ENTREPRISES
    EXECUTIVE ASSISTANT
    January 1998 - January 2009 (11 years)
    Management of the Director's agenda and priorities. Key account follow-up with the Director. Meeting planning and event organization.

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Education

  • INTERNATIONAL TRADE BTS
    Lycée jean Macé- Rennes
    1996

Skill set

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