Freelancer profile translated to English.

Description

Need clarity in your daily management? Need to delegate project management? Need to restructure your back office?

Based in Lille, I support:

• CEOs of VSEs/SMEs who want to structure their back office or need occasional help.

• Students/families in international mobility with their settlement procedures.

• Individuals who need reliable and reassuring administrative support

As a facilitator, I transform organizational complexity into a smooth, efficient process.

🎯 Why work with me? I bringover 25 years of expertise in support functionswhich allows me to combine the rigor ofadministrative managementwith a resolutely "**Customer Centric**" **strategic vision**.

🛠 My Areas of Intervention

- **Office Management & Operational Management**: process structuring, back-office management, interface with your partners, and cross-functional project management.

-International Mobility(Inbound & Outbound): "à la carte" support for settling in France or leaving abroad (logistics, administration, student files).

✨ My Promise: Serenity

My goal: to free you from administrative constraints, with the guarantee of a high-end service and attention to the smallest details.

Let's discuss your project to define together the tailor-made support you need!

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Lille (up to 20km)

Explor'Admin
Administrative Coordinator & Office Manager
CONSULTING AND AUDITS
January 2026 - Today (5 months)
Lille, France
🎯 My areas of intervention:

✅ Management & Business Support: back office, customer experience optimization, financial management.

✅ International Mobility: "à la carte" support for your arrival in France, or for your child's departure for international studies (logistics, administrative files, travel).

✅ Personal organization optimization: structuring filing, managing online procedures, organizing events.

🧩 My work method:
Because behind every file there is a life story, my solutions are always tailor-made.
Organizational Consulting Administrative Assistance Personalized Support Office Management
QUALIMERA
Marketing Research Director
CONSULTING AND AUDITS
August 2017 - December 2025 (8 years and 4 months)
Lille, France
Support in the search for innovation and improvement of products & services by establishing a true DIALOGUE between companies and their customers.
Our goal is to provide new insights and concrete solutions.
🔹 Tailor-made work 🔹 Rapid implementation 🔹 Rich and actionable results

🎯 My missions:
✅ Needs analysis and tender writing
✅ Development of interview guides, participant recruitment, and active blog moderation.
✅ Analysis of verbatim feedback, writing of a complete report, and presentation of results to teams.
✅ Customer community management

Target audience: B2C, B2B, employee groups, teenagers.

Client references: Samsung, Chanel, BMW (for DENTSU CONSULTING - Argent Etudes & Innovation Trophy), La Redoute, Françoise Saget (for FABULOUS FUTURE), Vert Baudet (for FABULOUS FUTURE), Sodexo, Groupe VYV, CDC Habitat, Groupe Lagardère
Customer Centric Market Research Community Management Qualitative Studies Online Community Moderation
Apel - Association de parents d'élèves de l'enseignement libre
Board Member
EDUCATION AND E-LEARNING
September 2019 - Today (6 years and 9 months)
Lille, France
🎯 Contribution to the smooth running of the association, active member of the executive committee:
✅ Management of administrative and budgetary files
✅ Coordination of volunteers and relations with families
✅ Implementation of monitoring tools
✅ Event organization

Positions held: secretary, treasurer, vice-president, and president
Institutions: La Salle Institute in Lille, Ste Odile high school in Lambersart, Savio college in Lambersart.
Cash Management Event Planning Team Coordination Administrative Monitoring