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Stephanie ClaudelSC

Stephanie Claudel

Supermalter

Growth & Profitability eCommerce/DTC Consultant

€850/day
59 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stephanie

eCommerce growth is acash trap**: your ad budgets increase, CAC drifts, and profitability atrophies. You're flying blind, navigating between misleading ROAS and tightening cash flow, **without clear direction.

I help founders offast-growing DTC brandsregain control of their financials.

How I Help

1. "Marketing Economics" Diagnosis(3-4 weeks, Shopify only)
Audit of real marketing profitability: True CAC, Contribution Margin 3, how many days your cash is "out" before being recovered, LTV, and customer cohorts.

→ You'll precisely understand **where your eCommerce is making or losing money**.
→ You'll finally **master your cash flow cycle**.
Clear arbitration matrix: what to fix, stop, or accelerate.A clear decision-making document, usable internally or with your investors.

Deliverables:strategic summary + 3 interactive steering tools designed for independent use after the mission(performance review, growth simulator, cohort analysis with projections).

Diagnosis: €8k to €12k depending on scope.

2. Fractional Chief Growth Officer(long-term mission, by selection)
Steering your marketing performance with a P&L view(cross-functional role: marketing, product, CRM, finance). I challenge your agencies and act as a safeguard: I ensure your acquisition doesn't "burn" your cash but finances your structure.

Why Me

  • 15+ years in eCommerce/B2C acquisition and performance,from early-stage to scale contexts, market expansion, and tight cash constraints
  • Fractional CGO for a premium brand (ongoing)
*Historical expertise in Paid Media with a P&L vision
  • Former Ops Director & mentor at an international startup accelerator (Berlin)

Is your eCommerce being discussed?

First step: a 30-min call to qualify your situation and see if my approach fits you.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Fluent

Can work on-site
Paris (up to 10km)

Experience

  • Omoyé Laboratoires Arcana
    Fractional Chief Growth Officer • Premium Skincare Brand (Retail → D2C Pivot)
    FASHION AND COSMETICS
    July 2025 - Today (11 months)
    Paris, France
    Premium French Skincare Brand • Strategic Transition to a Profitable D2C Model

    Strategic Mission (Ongoing)

    Structuring an economically sustainable and steerable D2C model over time.

    • Rebuilding D2C economic fundamentals (cohorts, 90-day/12-month LTV, actual CAC, contribution margin, cash payback)
    • 2026 Growth Modeling: budget construction, assumptions, and development scenarios
    • Implementing financial safeguards for disciplined scaling: LTV/CAC scorecard, budget allocation based on marginal efficiency

    Structuring & Steering (Ongoing)

    • Steering the Growth P&L and budget allocation between acquisition, CRM, and product offerings
    • Structuring an LTV and contribution margin-driven growth engine, integrated into capital allocation logic
    • Redesigning Paid Media with a cash-first and incremental ROAS approach
    • Optimizing retention and LTV: segmentation, CRM scenarios (flows), targeted offers, bundles
    • Quarterly steering of budgets and performance by cohort over a rolling 12-month period
    • Preparing the narrative and financial projections for fundraising

    ---
    "Master of her subject and knows how to dive into any sector to **add value**." - Recommendation from Elien Geneste, CEO
    Chief Growth Officer Growth Strategy Profitability Optimization Paid Media Strategy Profit & Loss
  • Allurion Technologies
    Performance Strategy Consultant • International Transition & Scale
    MEDICAL
    May 2022 - April 2023 (11 months)
    Paris, France
    Series B MedTech Scale-up – Deloitte Fast 500, +100% YoY since 2016, IPO 2023

    Strategic Mission

    Secure and structure Paid Media performance in a pre-IPO international hyper-growth context.

    (Interim Head of Performance, then right-hand to the Head of).

    Structuring & Steering

    • Design and deployment of multi-country Paid Social strategy
    • Implementation of a scalable and cost-effective testing framework
    • Marginal efficiency discipline in budget scaling
    • Alignment of marketing KPIs with business objectives (MQL, SQL)
    • Coordination of agencies and local teams (EMEA, APAC, LATAM, Canada)
    • Marketing/Sales collaboration for continuous funnel optimization

    Measurable Transformation & Business Impact

    • Shift from a predominantly Search-centric model to a structured and scalable Paid Social model
    • Meta Ads budgets x10 in one quarter while exceeding the ROI/POAS target by +7%
    • 170,000 leads generated via Paid Media (75% of total volume)
    • Landing page conversion rate increased to 3.62% (+1 pt vs site average)
    • Lead → MQL ratio > 80% (HubSpot) confirming funnel quality
    • Direct contribution to +100% YoY growth before IPO

    ---
    "Stephanie wasinstrumental in scaling our account across 10+ countries in a cost efficient mannerwith a keen eye on details and customer pain points. Highly recommend." - Recommendation from Vivek Sehrawat, Director of Growth
    Performance Marketing Paid Media Strategy Growth Marketing Interim Management Interim Management
  • scaleupnow.co
    Senior Growth & Paid Media Consultant • B2C, eCommerce FR/UK/ES
    CONSULTING AND AUDITS
    January 2020 - June 2025 (5 years and 5 months)
    Montpellier, France
    Paid Media acquisition consulting and profitability structuring for B2C/eCommerce brands.

    Scope of Intervention

    • Multi-channel Paid Media management (Meta, Google, Pinterest...)
    • Full-funnel view: acquisition → conversion → retention
    • Optimization of strategic business indicators (CAC, AOV, LTV, contribution margin, ePOAS)
    • Structuring tracking and decision-making dashboards
    • Management based on marginal efficiency and budget discipline
    • Coordination of agencies, creative, and CRM when necessary

    Exposure & Volume

    • +€15M in budgets managed since 2020 (retail, MedTech, FMCG, scale-ups)
    • Interventions in France & internationally

    References (excerpt)

    Omoyé, Allurion Technologies, Conforama, The Coca-Cola Company, d’Aucy, Tamazi, Yogibo, La Touche Originale, Papiers Étrangers, Magnitude Construction, Vy&Co, Anaxago…
    Growth Marketing Head of Growth Meta Ads Google Ads Pinterest Ads

Reviews

5.0

Out of 48 ratings

A

Arcana

Directeur Général - Omoyé Laboratoires Arcana

Reviewed on 5/6/2026

Stéphanie nous accompagne comme Chief Growth Officer fractionnée sur Omoyé. Elle a structuré de A à Z notre pilotage de la croissance : analyse des performances historiques, construction de dashboards, modélisation de la valeur client, roadmap stratégique. Ce qui la distingue c'est son approche orientée business : elle ne se limite pas à la gestion de canal, elle nous aide à arbitrer nos priorités de développement avec une vraie vision économique (sujets marketing, produits, expansion internationale...). Grâce à elle, nos décisions sont prises sur des données réelles, pas sur des intuitions. Un niveau d'exigence et de rigueur rare pour ce type de mission.
A

Arcana

Omoyé Laboratoires Arcana

Reviewed on 9/5/2025

Stéphanie a mené un audit growth & profitabilité clair et actionnable, puis construit la stratégie S2 avec roadmap priorisée. Résultat : on l'a intégrée comme Head of Growth fractionnée (2-3j/semaine) pour piloter l’exécution. Elle s’est vraiment surpassée par rapport à ce qui était prévu : prise d’initiative, stratégie limpide, livrables ultra précis. On sent qu’elle maîtrise son sujet et qu’elle sait plonger dans n’importe quel secteur pour apporter de la valeur. Bref, si vous cherchez à développer votre croissance digitale avec une analyse 360, stratégie en béton et une exécution impeccable, ne cherchez pas plus loin. (mais laissez-nous quand même Stéphanie un peu, on en a besoin aussi ! 😅)

Stephanie has chosen to hide 11 reviews

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Recommendations

JD
SN
FU
+4
Jessica D'Arienzo and 6 other people have recommended Stephanie

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Education

  • Master's Degree in Human Sciences (Distinction TB)
    University of Paris X
    2004

Certifications

Skill set

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