Stephanie Boedec

I support managers, employees, or individuals in overcoming their difficulties and accessing their full potential to regain a fulfilling professional and personal life that reflects them.

My support, through training, co-development and coaching, focuses on:

➡️ Improving relational effectiveness at the individual and team level: self-confidence, emotional intelligence, developing assertiveness, creating the conditions for collective performance

➡️ Professional transition: identifying motivational and success factors, succeeding in a career change

➡️ Soft skills for customer relations: optimizing the customer experience through self-awareness and constant adaptation to customer expectations and needs

Design and delivery of training courses: Management and leadership, Psychosocial risk prevention, Managing diversity, Conflict prevention and management, Stress management, Time management, Handling difficult calls in Customer Service, Facilitating collaborative workshops, Interpersonal communication (active listening, feedback, assertiveness), Negotiation, Customer relations.