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Stéphane TrompilleST

Stéphane Trompille

Back Office Credit Manager

€130/day
Champagne-au-Mont-d'Or, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stéphane

Remote administrative assistant, I support SMEs, VSEs, and freelancers in managing their daily administrative tasks, reliably, organized, and confidentially.

I intervene for occasional support or recurring missions to save my clients time and secure their administrative organization. Accustomed to remote work, I quickly adapt to the tools and methods of each structure.

I pay particular attention to GDPR compliance, data security, and the quality of deliverables.

🧩 Examples of missions carried out / proposed

Data entry, updating, and structuring

Management and sorting of professional emails

Digital document classification and organization

Preparation of administrative documents

Simple invoicing, follow-up, and reminders

Remote back-office assistance

General administrative support for executives and teams

🛠️ Skills

Remote administrative management

Data entry and consistency checks

Document organization

Invoicing and administrative follow-up

Administrative support for SMEs / freelancers

💻 Tools

Microsoft Word, Excel

Google Docs, Sheets, Drive

Professional email

Collaborative tools (depending on client environment)

🔐 Confidentiality & Reliability

Strict GDPR compliance

Data processed exclusively in a professional context

Secure tools and protected access

Confidentiality agreement (NDA) signing possible

⏱️ Availability

Occasional or regular missions

Remote work only

Flexible organization according to your needs

💶 Rates

From €15 / hour
(Rate adjustable according to mission complexity and volume)

✅ Why work with me?

Rigorous and structured work

Clear and responsive communication

Respect for deadlines

Adaptability to the needs of small structures

Professional and discreet approach
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Crédit Agricole Centre Est
    Credit Manager
    BANKING AND INSURANCE
    June 2023 - Today (3 years)
    Champagne-au-Mont-d'Or, France
    Verify the compliance and completeness of credit files (client documents, guarantees, contractual conditions).

    Set up financing contracts (consumer loans, mortgage loans).

    Ensure administrative follow-up of credits: compliance, intervention policy, contractual modifications.

    Manage guarantees (mortgages, sureties, pledges) and relationships with external partners (notaries, guarantee institutions).

    Ensure compliance with regulatory and conformity rules (FGAS, intervention policy, KYC, legal, etc.).

    Handle administrative incidents and participate in data reliability.

    Support and assistance for the sales network: technical assistance, securing arrangements, upstream file reliability.

    Interface between the network, credit analysts, and risk departments to streamline file processing.
    Administrative Management Risk Analysis Compliance Control Risk Management Financial Analysis
  • Crédit Agricole Centre Est
    Professional Client Advisor
    BANKING AND INSURANCE
    January 2015 - June 2023 (8 years and 5 months)
    Viriat, France
    Management and development of a portfolio of professional clients (artisans, traders, liberal professions, VSEs/SMEs).

    Global analysis of clients' financial situation: balance sheets, income statements, cash flow, financing needs.

    Structuring, presentation, and follow-up of professional credit files (investment, treasury, leasing), in conjunction with risk and back-office teams.

    Advice and marketing of suitable banking and insurance solutions (financing, payment methods, savings, provident insurance).

    Support for clients in their development and financial optimization projects.

    Monitoring client risk and anticipating sensitive situations (prevention of defaults, restructuring if necessary).

    Management of commercial relationships with a focus on loyalty and acquisition.

    Contribution to commercial objectives while respecting compliance and ethics rules.
  • Crédit Agricole Centre Est
    Individual Client Advisor
    BANKING AND INSURANCE
    November 2012 - January 2015 (2 years and 2 months)
    Management and development of a portfolio of individual clients with a focus on global advice and loyalty.

    Analysis of clients' asset and financial situation: income, expenses, borrowing capacity, life projects.

    Advice and marketing of banking, savings, and insurance solutions (accounts, loans, life insurance, provident insurance).

    Structuring, processing, and monitoring of credit files (consumer, real estate) in coordination with the back office and risk departments.

    Support for clients in their personal projects (real estate acquisition, renovations, studies, retirement planning).

    Monitoring client risk and compliance with procedures (KYC, AML/CFT, duty of care).

    Contribution to achieving commercial objectives while respecting customer satisfaction and regulatory standards.

    Participation in service quality and continuous improvement of the customer experience.

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