Freelancer profile translated to English.

Description

20 years in digital communication consulting, business development, and profit center management. My professional experiences and varied contexts give me a real understanding of the challenges related to successful digital transformation, as well as the conditions to be met or created within organizations.

Managing engagement, uniting teams, and achieving pragmatic goals motivate my work ethic to adapt together to all situations and periods.

I do everything possible to leverage the organization I support: enhancing its investments and strengthening its mastery of skills, its ecosystem, technological or market opportunities, and establishing transition management with lasting effects.

Within a project, a team, or a period, I embody the one who shares a vision, leads changes, and executes a roadmap of concrete actions on your behalf. Although I have evolved in the management and direction of entities, I remain an experienced operational professional who conducts business diagnostics, designs adapted solutions, and carries out operational actions.

Let's get acquainted.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Versailles (up to 50km), Niort (up to 100km), Paris (up to 100km), Saint-Nazaire (up to 100km), Rouen (up to 100km)

Fédération française des campeurs, caravaniers et camping-cartistes
Digital Strategy and New Services Consultant
TRAVEL AND TOURISM
September 2019 - September 2020 (1 year)
Paris, France
Following a consultation for a website redesign and the study of a new application, the diagnosis of the offer's digital presence and UX highlighted the need for a new action plan.

The following were carried out in successive phases:
- Development of a global plan to support the strategy
- Definition of a roadmap for redesigning interfaces and customer journeys
- Redesign of online subscription and account services
- Redesign of databases to automate single account management
- Segmentation of content and service offerings according to distinct targets
- Development of a strategy to acquire new members
- Monitoring of a natural referencing and social media influence plan and implementation of the first months
- Monitoring of the tagging plan and statistical analysis of changes in user journeys
UX SEO Social Media User Experience User Journey Project Management Web Marketing Strategy Budget Monitoring
GAN Assurances
Functional Consultant on an Intranet/Digital Workplace Project
BANKING AND INSURANCE
September 2019 - September 2020 (1 year)
Nanterre, France
Following two years on assignment within the Groupama group and with knowledge of the group's strategic choices regarding digital workplaces, I carried out the following for this company:

- Audit and collection of user expectations
- Functional scoping and mapping of business applications
- Discussion and adoption of group functional and technical decisions
- Functional design
- Arbitration of technical mock-ups and monitoring of user interests
- Facilitation of numerous ideation and arbitration workshops between project teams
Project Management Project Scoping Design Agile Methodology
GGVIE
Functional Consultant and User Advocate for Digital Workplace Project Management
BANKING AND INSURANCE
September 2017 - September 2019 (2 years)
Nanterre, France
Initially focused on collecting requirements and scoping a corporate intranet, several assignments followed with the goal of evolving internal usage and the intranet into a true digital workplace.

I supported the company through several phases:
- Audit and collection of user expectations
- Digital survey
- Functional scoping and mapping of business applications
- Definition of new Digital Workplace usage and acculturation
- Audit of resources and proposal for a new organization
- Management of a market tender for "collaborative platforms" and integrators
- Functional design and process optimization
- Arbitration of technical mock-ups and monitoring of user interests
- Participation in content writing and integration
- Budgetary monitoring of commitments made in the tender
- Facilitation of numerous ideation and arbitration workshops between project teams
Ideation Workshop Facilitation Functional Specifications Project Management Change Management Project Scoping