Stephane Thanasack

As Lead Coach, I support the global agile transformation of the organization (IT + business functions), in close collaboration with the executive committee and operational teams. Building and deploying a scaled Operating Model: strategic alignment, governance, inter-team coordination (200+ employees). Coaching the executive committee and supporting managers, POs, IT squads, and business teams. Full deployment of strategic and tactical OKRs across 100% of business and IT entities in under 6 months. Simplifying the sales associate journey in-store, with direct impact: ✅ –40% clicks on sales associate tools ✅ –25% client request processing time. Designing and facilitating Product Management workshops & customized agile training. Hybrid approach combining organizational coaching, scaled agility, and value-driven management, with strong execution discipline and constant attention to the human factor.

In a context of hyper-growth, I supported business and IT teams in implementing an agile operating model, enabling them to deliver an international digital customer experience across all platforms (iOS, Web, mobile).

Definition and implementation of an agile model for the teams in charge of the mobile application and the e-commerce site.

Complete overhaul of the iOS app and the e-commerce website, in collaboration with product, design, and tech teams.

Support for continuous prioritization, rapid adaptation to changing priorities, and maximization of delivered value.

Implementation of Scrum & Kanban practices, integration of UX Research, product discovery, and analytics into agile cycles.

Intervention in a multicultural environment, largely in person in Dubai, to maximize human interaction and strengthen cohesion.

🤝 A human, dynamic, and collaborative mission, with engaged and highly customer-oriented teams.

Co-founder and managing partner of Nowshak, a B2B consulting firm specializing in agile training and transformations.