Freelancer profile translated to English.
Back to original languageAbout Stephane
IT Engineer with over 20 years of experience in IT infrastructure and Telecoms in France and internationally.
My offer for full-time or a few days per week/month:
• Project Manager
• Account Operational Manager: organization of steering committees, reporting and monitoring of service improvement action plans.
About me:
Customer satisfaction, teamwork, dynamism, achieving results, pragmatism, and good interpersonal skills define me. I particularly enjoy working on agile projects with functional and managerial teams that require quick results.
My various positions at Colt Telecom and other operators have given me a good understanding of processes and teams to successfully lead a deployment with a Telecom operator.
For deployed projects, by implementing contract monitoring, performance reviews, and improvement plans, I enhance service quality and identify revenue or cost-saving opportunities.
I have international experience, including two years in India managing the IT services outsourcing project for 20 European datacenters.
I am a co-founder of a company that installs and manages Kubernetes clusters. I handle all commercial aspects up to signing, as well as business development and finance.
Do not hesitate to contact me for more information. It will be my pleasure to discuss your challenges and, if you are interested, help you successfully complete your projects.
French
Native or bilingual
Spanish
Fluent
English
Fluent
Can work on-site
Genève (up to 50km)
Experience
- SIPARTECHProject ManagerTELECOMMUNICATIONSSeptember 2019 - Today (6 years and 10 months)Boulogne-Billancourt, France- Deployment of 30 technical sites to amplify fiber optic signals in France and Switzerland- Coordination of subcontractors: manufacturing plant, civil engineering company, Telecom operator- Management of administrative requests: urban planning permits, energy connections- Management of a budget of 3 million euros
- PREDICLOUDCo-founderINTERNET OF THINGS (IOT)May 2015 - Today (11 years and 2 months)Boulogne-Billancourt, FrancePREDICLOUD specializes in the installation and management of Kubernetes clusters. Predicloud is a small, agile startup recognized for its rapid execution capabilities and the performance of its installed infrastructures.Founded in 2015, our first achievement was an IoT data collection and processing infrastructure (2 patents) for learning lifestyle patterns in a home environment.
- Colt Technology ServicesDirector of Services and ContractsTELECOMMUNICATIONSJanuary 2011 - March 2018 (7 years and 3 months)Malakoff, France- Management and development of a team of 20 Services and Contracts Managers responsible for the 90 largest accounts in the enterprise division, representing €120M in revenue in France and Belgium (2013), Spain, and Italy. The portfolio includes all Colt Technology Services with MAN and WAN networks and voice services.- Increase customer loyalty and satisfaction through customer experience measured by satisfaction surveys – Average of 8/10 since 2013.- Management of complex situations with all Colt teams: Project Manager, installation, support, and product.- Ensure the internal/external continuous improvement plan is in place with steering by service managers.- Development of the service management function to deliver sold services – Fully invoiced team (€2M in 2014).- Implementation of governance models adapted to each client with the objective of building, maintaining, and developing relationships, as well as bringing innovation.
Reviews
Stéphane
SYSELEC
Reviewed on 9/12/2022
Smooth initial contact with a quick and sufficient understanding of our needs and business..
Excellent interpersonal skills in defining needs with the team, Stéphane successfully completed the first phase of the project.
Fast and efficient. Stéphane is an excellent professional.
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Education
- Engineering DegreeCY tech1993Informatique, mathématiques et management
Certifications
- Project Management Professional (PMP) ® certifiedProject Management Institute
- ITIL V3 FoundationInternal