Freelancer profile translated to English.

Description

Support Technician with 10 years of experience, I have worked in many fields (luxury, industry, public company, startup).

My role is to be the interface between users and the information system, ensuring its proper functioning.

Supporting companies in their migration, administration, security... projects.

Languages

Workplace preferences

Can work on-site

Pontoise (up to 30km)

DEEZER SA
International Support IT
CULTURE
September 2021 - March 2022 (7 months)
Paris, France
User support
Taking charge of tickets and requests
Creation and maintenance of documentation
Deployment of systems on Mac and PC
Workstation lifecycle process
Maintenance of software and IT tool inventories
Computer maintenance Windows 10 Mac OS
GIVENCHY
Technical Support Manager
LUXURY GOODS
July 2019 - August 2021 (2 years and 2 months)
Région de Paris, France
Management of the on-site level 1&2 support team for the Givenchy client
Vallée Sud Grand Paris
Technician (On Site support) VIP
August 2017 - July 2019 (1 year and 11 months)
Fontenay-aux-Roses, Île-de-France, France

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certification technicien micro reseau et internet
Conservatoire National des Arts et Métiers
2009
Certification technicien micro réseau et internet
DEUG Sciences Economique et Gestion de l'Entreprise
Université antilles Guyanne
2004
Deug Sciences économie et gestion de l'entreprise

Stephane Marion

IT Support Technician