Stéphane Ibouily

Managed the ERP migration (Oracle → Microsoft D365): functional scoping, testing, training, data migration, change management. Responsible for application evolutions: requirements gathering, IT coordination, go-live monitoring. Managed and optimized logistics processes: planning, procurement, inventory, transportation, performance (KPI, SLA). Managed logistics procurement: drafting specifications, selecting and negotiating with service providers.

Designed and optimized logistics and transport processes for the Fournier Group brands (Mobalpa, Socoo'c). Managed tenders: consultation, selection, and negotiation with logistics providers, and deployment of new flows. Managed performance: monitored indicators (KPIs), handled disputes, and implemented action plans for logistics/transport providers. Managed change: developed operating procedures, trained operational teams, and supervised daily operations.

Flow Engineering: Built, modeled, and deployed new transport flows (routes, shuttles) to optimize deliveries. Tender Management: Managed transport tenders, including selection and negotiation of service provider contracts. Process Optimization: Implemented and optimized supplier packaging procurement processes and internal/inter-site logistics flows. Change Management: Wrote operating procedures, trained operators and teams.