About Stephan
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- Orange CyberdefenseCybersecurity Consultant ManagerCONSULTING AND AUDITSOctober 2024 - June 2025 (8 months)92000 Nanterre, France• Client operations management support: Cybersecurity infrastructure audit, maturity assessment, operational resilience strategy definition.• Operational transformation program management: Scoping engineering and critical services operations; technical team support; standards alignment.• Network/Cybersecurity/Services expertise: Infrastructure architecture consulting; security standards; operational modes.
- Société GénéraleSenior Manager IT Cybersecurity & ResilienceBANKING AND INSURANCEJanuary 2010 - January 2024 (14 years)Paris, France• Critical infrastructure engineering and operations management: Direct management of 42 employees (4 sites: Paris, Montreal, New Jersey, Bangalore); coordination of distributed teams; technical team expertise and experience support in network, cybersecurity, and application services.• Operational strategy & implementation: Definition of infrastructure modernization strategy (Cloud Native, Move2Cloud, DevSecOps); deployment of strategic plans within the operations department; compliance with standards (ISO 27001, PCI-DSS, LPM, DORA).• Service operating models & interfacing: Implementation of standardized RUN processes (runbooks, escalation, governance); activity management.• Budget and resource management: Management of €15M/year budgets; optimization of resources for service quality improvement; human resource management (recruitment, development, retention); administrative follow-up of supplier contracts.• User service contract development: Definition of critical service SLAs (infrastructure, networks, cybersecurity); monthly KPI/KRI reporting; governance steering committees (CoStrat, CoPil, SteerCo, OpCo, CoRisk).• Continuous improvement: Operations assessment (automation, resilience, cost); identification of optimization levers; change management.• Crisis and emergency management: 24/7 availability for critical situations; P1 incident management (MTTR <1h); contingency and business continuity plan (BCP/DRP).
- Hewlett-Packard (EMEA)IT Operations Manager / Shift ManagerTELECOMMUNICATIONSJanuary 2004 - January 2010 (6 years)Barcelona, Spain• Direction of distributed operational teams: Direct management of 34 specialists; 2x12h shifts; coordination of 180 indirect engineers; reduction of P1 incidents by 60%.• Infrastructure engineering and operations: L2/L3 support (Unix/Windows/RDBMS/SAP/Network/Cybersecurity); 99.2% availability SLA; client BCP/DRP architecture.• Standard operating procedures: Incident, change management processes (ITIL v3); ISO 27001 audit; zero major non-conformity.• Budget and service management: Supplier procurement monitoring; maintenance contract management; executive service quality reporting.
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Education
- MBA ManagementSchool of Economic Warfare2022MBA Management
- Computer Systems EngineerCESI Toulouse2002Ingénieur Systèmes Informatiques