Freelancer profile translated to English.

Description

Hello, my name is Stela. With solid experience gained since 2015, I now put my skills and great patience at the service of your project. My goal is simple: to support you with attentive listening to perfectly understand your company's needs.

Working together means choosing serenity and efficiency to achieve the best results. I am committed to investing myself fully to earn your trust and advance your ambitions with spirit and dedication. Looking forward to collaborating with you!

Industry field of expertise

Languages

French
Native or bilingual
Bulgarian
Basic

Workplace preferences

Remote only

Primarily works remotely

GARAGE
Management, Organization, Workshop
AUTOMOBILE
December 2024 - Today (1 year and 6 months)
Ris-Orangis, France
As a workshop manager specializing in tires and automotive maintenance, I manage the activity with professionalism and technical expertise. My main responsibilities include:
Operational Management: Complete workshop management, including scheduling interventions, managing tire and parts inventory, and organizing workflow to ensure speed of execution.
Technical Expertise: Mounting, dismounting, balancing, and repairing tires on all types of vehicles, in strict accordance with safety standards.
Customer Relations: Personalized welcome, technical advice on choosing equipment suited to customer needs, and loyalty building through quality service and accurate diagnostics.
Maintenance and Logistics: Rigorous maintenance of workshop equipment, order management with suppliers, and administrative follow-up of client files for flawless organization.
Commercial vend en gros
Customer Relations
RETAIL (LARGE RETAILERS)
July 2019 - December 2025 (6 years and 5 months)
Paris, France
Before managing my current structure, I worked on scheduling and customer reception. My mission was to provide quick answers to requests, organize appointments, and ensure customer satisfaction follow-up. This experience has built my patience and my ability to solve complex problems calmly and effectively.
Service dépannage rapide
Manager, Customer Relations
AUTOMOBILE
October 2016 - Today (9 years and 8 months)
Paris, France
Before managing my current structure, I worked on scheduling and customer reception. My mission was to provide quick answers to requests, organize appointments, and ensure customer satisfaction follow-up. This experience has built my patience and my ability to solve complex problems calmly and effectively.