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Steffy SamySS

Steffy Samy

Business Developer / CSM / UX / Writer

€475/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Steffy

💼 Passionate about business development and customer experience, I have built my career between commercial strategy, team management, job creation, and customer journey optimization.🌍

As of 2025, I have contributed to the commercial development of 20 companies (in Paris and Reunion Island) in various roles such as: Business Developer, Customer Advisor, Sales Manager, Customer Success Manager (French Tech start-up).

‣ With different approaches, models: B2C, B2B, B2B2C, sometimes in the field, other times in agencies, or sedentary in an office.
‣ And various sectors of activity such as: e-commerce, logistics, fast food, telecommunications, event management, training, travel agency, automotive...

The richness of these experiences allows me to immediately understand companies' challenges and quickly identify the hurdles to overcome.

💪 My strong point: my ability to build trust that fosters long-term loyalty.

➡️ I have decided to make myself available to companies open to innovation and ready to revise their strategy for improvement with a real action plan for commercial development. My support is tailor-made and dedicated to companies with fewer than 50 employees, including companies with no staff and/or starting out.

💻 I assist you remotely for greater efficiency, your time is precious.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • À mon compte
    Freelance Consultant in Strategy and Business Development
    CONSULTING AND AUDITS
    October 2025 - Today (8 months)
    ❓ Are your customers not engaging as you would like? Let's transform your customer journey together to create a fluid, memorable, and loyalty-building experience. ✅ Acquisition is just the beginning of the journey.

    100% remote strategic and operational support:
    - Customer journey audit: identifying friction points, optimizing interactions, and providing concrete recommendations
    - Structuring of sales and/or customer service departments: processes, organization, and prioritization of actions
    - UX Writing & digital content creation: crafting clear, engaging, user-oriented content for applications, websites, e-commerce, and sales pages to guide the customer journey and maximize conversion
    - Employee training and coaching: developing sales and customer relations skills

    Operational support for your growth initiatives:
    - Targeted prospecting and closing
    - LinkedIn ghostwriting to build your visibility
    - End-to-end testing to validate the user journey and maximize customer experience

    Working with me means benefiting from a tailor-made approach focused on concrete, actionable results, while saving time and increasing efficiency.
    UX Writing LinkedIn Prospecting Commercial strategy Customer experience
  • TRANSAKAUTO FRANCE
    Sales Representative
    AUTOMOBILE
    June 2025 - September 2025 (3 months)
    L'Étang-Salé, Reunion
    - Development of a seller client portfolio (prospecting)
    - Support for buyer clients (vehicle test drive, purchase decision, transaction, vehicle delivery)
    - Continuous development of knowledge in all brands of used vehicles
  • Tetranergy
    Corporate Advisor
    EDUCATION AND E-LEARNING
    June 2023 - May 2025 (1 year and 11 months)
    Réunion
    - Development of a network of corporate partners (La Possession/La Saline sector)
    - Support for companies in their apprenticeship recruitment process until contract signing
    - Coaching of future apprentices (professional posture, job search...)

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Education

  • Design Thinking
    French Future Academy
    2021
    Design Thinking
  • Neuro-Linguistic Programming Technician
    Paul Pyronnet Institut
    2019
    Technicienne en Programmation Neuro-Linguistique

Skill set

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