Freelancer profile translated to English.

Description

Creative & responsive virtual assistant, I help you save time, gain clarity, and achieve peace of mind in your entrepreneurial daily life.

Specializing in Canva visual creation, document layout (freebies, ebooks, guides), and remote administrative support, I assist you with rigor and attention to detail.

My key skills:

Professional visual content creation (posts, stories, carousels)
PDF document layout (guides, presentations, client catalogs)
Administrative management assistance: quotes, invoices, emails, calendar
Instagram content creation
Autonomous, organized, and confidential work

🎯 My goal:to save you time, boost your image, and allow you to focus on what's essential.

📩 Available for one-off or regular assignments, remotely only.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

AP-HP HEGP
MEDICAL SECRETARY IN PREVENTIVE CARDIOVASCULAR MEDICINE
MEDICAL
November 2022 - August 2024 (1 year and 9 months)
Paris, France
Versatile medical assistant – Cardiology department (5 practitioners)

-Physical and telephone reception of patients with listening and kindness

- Complete secretarial management for five cardiologists:
scheduling appointments, medical check-ups, and day hospitalizations
data entry and sending of letters, reports, prescriptions, and summons

- Organization of pre-admissions, coordination with practitioners and partner institutions

- Monitoring and updating of medical schedules

- Filing, archiving, and management of incoming/outgoing mail

- Knowledge of specific protocols(e.g., EDF executive check-ups)

- Proficiency in medical software DxCare and DxPlanning

- Guidance, information, and support for patients throughout their care journey
S.driver&co
VIRTUAL ASSISTANT
TRANSPORTATION
January 2025 - March 2025 (3 months)
Paris, France
Specialized Virtual Assistant – Private Chauffeur Company

As a virtual assistant dedicated to a private chauffeur company, I remotely manage daily organization, client communication, and mission coordination to ensure a smooth and responsive high-end service.

My main missions:

*Customer reservation management:processing requests by email, phone, or instant messaging (WhatsApp, Messenger, etc.)

*Trip planning and driver schedule optimization

*Quote/invoice creation and sending(depending on rides or subscriptions)

*Payment tracking and follow-ups if necessary

*Remote customer service:answering questions, managing unforeseen events, proactive communication
**Customer file updates**, coordination via Google Sheets or CRM
*Preparation of commercial documents

(catalogs, price lists, terms and conditions)

*Customer review tracking / online reputation management

Tools used:

Google Workspace (Calendar, Sheets, Gmail)
WhatsApp Business, Trello, Notion
Canva (professional visuals and documents)
Light CRM or Excel
Invoicing tools: Henrri, Freebe, Indy (or as per your choice)

🎯Objective:
To provide impeccable customer service, save the manager time, organize missions smoothly, and ensure a professional image for the company.
KORIAN
HOME HELPER
MEDICAL
January 2013 - January 2014 (1 year)
Maurepas, France
- Daily support
Assistance with bathing, dressing, mobility
Help with getting up/going to bed
Preparation of balanced meals according to needs (including specific diets)
Shopping and food stock management

- Home maintenance
House cleaning and upkeep (cleanliness, hygiene, tidiness)
Laundry care (washing, ironing, putting away)

- Social and cognitive stimulation
Conversation, memory games, reading
Accompaniment during outings (doctor, walks, various appointments)
Essential social connection to combat isolation

- Ensuring safety and well-being
Identifying signs of distress or suffering
Fall and domestic accident prevention
Transmitting information to relatives or medical services if necessary

- Interpersonal skills
Active listening, empathy, patience
Discretion and respect for privacy
Ability to build a lasting trusting relationship

- Organization and rigor
Schedule management and coordination with other caregivers
Ability to work independently and take initiative

- Specific knowledge (as applicable)
Notions of age-related diseases (Alzheimer's, Parkinson's, etc.)
First aid proficiency
WhatsApp

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Medical and Social Assistant Secretary
Essym - Foch Hospital
2022
Titre professionnel Secrétaire Assistante Médico-Sociale
Hygiene in Communities Certificate
Lexom
2016
Certificat Hygiène en collectivités

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Steffy Créalys

VIRTUAL ASSISTANT

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