About Steffi
Dutch
Native or bilingual
French
Conversational
English
Conversational
Experience
- ElectrabelAppointment SchedulerENERGY AND UTILITIESOctober 2021 - November 2022 (1 year and 1 month)Mechelen, Belgium• Responsible for efficiently scheduling appointments for representatives, considering priorities and availability.• Ensured optimal route planning to save time and costs.
- Agilitas,Planning & Team CoordinatorOctober 2021 - November 2022 (1 year and 1 month)Mechelen, Belgium• Led a team of ten employees, including training, coaching, and quality control.• Responsible for creating and managing schedules for Action stores.• Recruitment of staff and scheduling employees to optimize the plan.• Performed administrative tasks, such as contract management and working with CRM systems.• Provided team briefings and training for new employees to ensure a high quality of service.
- Belamco,Senior ConsultantNovember 2022 - June 2025 (2 years and 7 months)Aalst, OV, Belgium• Responsible for coordinating and managing appointments for clients and companies, with a focus on efficiency and customer satisfaction.• Managed and optimized lead management and data analysis to streamline processes and improve results.• Worked closely with internal teams and clients to successfully complete projects.• Contributed to technological innovation projects via Sirris, focusing on production, product innovation, digital transformation, and green transition.
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Education
- Social Legislation; Labor Law RulesAgilitas2022Sociale Wetgeving; Arbeidsrechtelijke regels
- Prevention and SafetyAgilitasPreventie en Veiligheid