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Stefanie MüllichSM

Stefanie Müllich

Backoffice & Invoice Management | DATEV | 15+ Years

€320/day
Lichtenfels / Bayern, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Stefanie

Backoffice & Invoice Management | Structure for Your Daily Business

I help companies organize their back office efficiently, reliably, and in a structured manner – so you can concentrate on your core business.

With over 15 years of experience in administration, I handle administrative tasks independently, meticulously, and on time.

My services at a glance:
- Invoicing & preparatory accounting (e.g., DATEV)
- Offer and order processing
- Email and appointment management
- Data maintenance (CRM, Excel, customer master data)
- General office organization & administrative support
- Communication with customers, service providers, and partners

What you can expect from me:
- Structured and reliable working method
- Quick familiarization with existing processes
- Relief in daily business – immediately noticeable
- Discretion and trustworthiness

Tools & Knowledge:
DATEV, MS Office (Excel, Word, Outlook), common CRM systems

I work flexibly and am also available at short notice – I am happy to support you on a project basis or on an ongoing basis.

I look forward to your inquiry.
  • German

    Native or bilingual

  • English

    Conversational

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • Caritas gGmbH, St. Heinrich und Kunigunde,
    Administrative Employee
    PUBLIC SECTOR
    June 2022 - Today (4 years and 2 months)
    Bamberg, Germany
    Controlling
    Accounting
    Invoice verification
    Risk management
    Personnel administration District billing Health insurance billing Phone calls with districts and authorities Cash management
    Communication with customers, therapists, districts, clients, and relatives
    Planning seminars and appointments
    Database maintenance
    Social media marketing
    Overall responsibility for planning and execution of holiday activities
    Budget planning, fund management, and proper billing
    Organization of processes and participant management
    Appointment Management Administration Customer Service Microsoft Office Billing
  • MLF Mercator Leasing GmbH & Co. KG,
    Sales Assistant
    BANKING AND INSURANCE
    January 2018 - June 2022 (4 years and 5 months)
    Schweinfurt, BY, Germany
    Creation and follow-up of offers
    Creation and sending of contract documents
    Monitoring of incoming contract documents and requesting missing documents
    Independent processing of smaller contracts
    Processing of contract expirations Outbound telephony
    Support with appointment preparation for the sales representative
    Maintenance of the CRM database, Partner Portal, and ERP system
    Follow-up of sales campaigns
    Social media
    Support of marketing
    Appointment Management Billing Microsoft Office Customer Relationship Management (CRM) ERP Systems
  • Targobank AG,
    Bank Clerk
    BANKING AND INSURANCE
    April 2010 - December 2017 (7 years and 8 months)
    Bamberg, Germany
    •Customer service in the private customer segment
    •Consultation and support in the areas of checking accounts, payment transactions, and account management
    •Loan counseling (including consumer loans)
    •Advice on banking and insurance products
    •Appointment management as well as preparation and follow-up of consultations
    •Telephone customer service (inbound and outbound)
    •Correspondence with customers and internal departments
    •Support in the operational day-to-day business of the branch
    •Training and supervision of trainees
    Customer Service Appointment Management Customer Relationship Management (CRM) Administration Microsoft Office

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Education

  • Training as a Bank Clerk
    Sparkasse Ostunterfranken
    2010
    Ausbildung zur Bankkauffrau

Skill set

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