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Stano RykalskySR

Stano Rykalsky

Product & Customer experience manager

€500/day
Bratislava, SK
8-15 years

Average response time: 1 hour

About Stano

I lead end-to-end product development for AI-powered SaaS products. From problem framing and discovery through delivery, iteration, and scale.

I own product strategy and execution across multiple AI features used at production scale, including AI resume tailoring, rewriting, interview preparation, and more. These products are built on LLM-based systems and grounded in real user data such as resumes, job titles, and job descriptions.

My responsibility goes beyond UX or ideation. I define product challenges, make scope and sequencing decisions, balance speed vs. quality trade-offs, and am accountable for measurable outcomes like adoption, retention, and customer satisfaction. Together with engineers, designers, and domain experts, we continuously validate AI output quality, reduce hallucinations, and improve user trust through annotation, testing, and iteration.

I work best in environments with ambiguity, where teams need clarity on what problem to solve, why it matters, and how success will be measured. I believe strong collaboration and design are critical, but only as tools to deliver real product and business impact.

I’m motivated by building products that users rely on, teams are proud of, and businesses can sustainably grow.
  • English

    Fluent

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • Kickresume
    Head of Product
    October 2024 - March 2026 (1 year and 5 months)
    Slovakia
    – Defined and owned strategic product vision and roadmap, identifying data-driven opportunities that enhanced product discovery and accelerated development cycles.
    – Led AI product management efforts — deployed enterprise AI features and integrated agentic systems within SaaS environments, boosting competitive positioning.
    – Improved CSAT from 4.3/6 to 5.1/6 within one year through targeted UX and product value enhancements.
    – Increased customer Lifetime Value (LTV) by 15% through targeted product improvements that deepened engagement.
    – Reduced customer churn by 20% through continuous product enhancements and proactive customer success strategies.
    – Established security and testing best practices for generative AI, ensuring robust and compliant solutions.
    – Collaborated cross-functionally with design, engineering, AI R&D, and marketing to align initiatives with business objectives.
    Product management Product strategy Customer Journey Project Management User Experience Design
  • eyerim
    Head of User Experience
    November 2022 - October 2024 (1 year and 11 months)
    Bratislava, Slovakia
    – Led UX strategy and design initiatives, leveraging data-driven insights and user feedback to boost customer satisfaction and engagement.
    – Facilitated workshops and design sprints to identify user needs, optimize product features, and drive actionable insights into development cycles.
    – Collaborated cross-functionally with PMs, engineers, and marketers to align UX goals with business objectives and product roadmaps.
    – Improved critical user flows and information architecture through data analysis and usability testing, enhancing product-market fit.
    User Experience Design Workshop design & facilitation User Research Project Management Design Thinking
  • Vacuumlabs
    Senior Service Designer
    January 2022 - September 2022 (8 months)
    Bratislava, Slovakia
    – Collaborated cross-functionally to identify and validate opportunities enhancing user and customer value.
    – Led discovery and delivery of impactful service design solutions using data-driven insights.
    – Supported integration of AI-driven features while ensuring adherence to security and testing best practices.
    User Research User Experience Design Service Design Project Management Team management

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Education

  • Bc. Applied Informatics
    Matej Bel University
    2012
    Bc. Applied Informatics

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