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Soumaya MarnaouiSM

Soumaya Marnaoui

UX Designer/Researcher Senior - Voice Designer

On-demand
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Soumaya

Both UX designer and conversational UX, my mission is to support my clients in defining their UX strategy and in the ergonomic design of products or services, meeting business objectives and user needs. My approach involves collecting information about the project context, the existing solution, and the users in order to establish a deep understanding of the challenges and constraints. Through co-creation workshops, I facilitate the emergence of ideas in response to identified problems. I then evaluate the designed interfaces with users to optimize them.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Orange Business Services
    UX Designer
    TELECOMMUNICATIONS
    September 2019 - March 2022 (2 years and 6 months)
    Paris, France
    UX Strategy Project Scoping voicebot Chatbot User Experience Design Pre-sales
  • LUDOTIC
    UX Designer
    DIGITAL AND IT
    May 2016 - August 2019 (3 years and 4 months)
    Nice, France
    UX Design UX Research UX Audit User-Centered Design User Interview
  • BNP PARIBAS REAL ESTATE
    E-communication Officer / UX Designer
    REAL ESTATE
    September 2014 - September 2015 (1 year and 1 month)
    Issy-les-Moulineaux, France
    UX Design

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Education

  • Master in UX Design
    L'ecole du Multimédia
    2015

Skill set (21)

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