About Soumaya
English
Fluent
Arabic
Native or bilingual
French
Native or bilingual
Experience
- DS ServicesOffice managerCONSULTING AND AUDITSJuly 2021 - November 2021 (5 months)
- Manage schedules and planning.
- Ensure internal and external communication.
- Plan meetings, appointments and internal and external events.
- Answer phone calls.
- Collection, processing and classification of documents
- AocCustomer advisorRETAIL (SMALL BUSINESS)December 2020 - May 2021 (6 months)Paris, France
- Customer reception
- Listening and detecting customer needs
- Customer orientation
- Order taking
- After-sales service management
- EURODISNEY ASSOCIES SASCommunity managerENTERTAINMENT AND LEISUREOctober 2018 - November 2020 (2 years and 2 months)
- Exchange with the community
- Online publication of editorial content
- Participation in the development of the web communication strategy
- Monitor e-reputation
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Education
- Master 2Iea paris2018Marketing digital