Souleymane N.

Context: The PA (Activity Monitoring) of the DISC (Claims and Customer Service Department) is responsible for monitoring all activities of the group's various sectors.

My Role: Data Analyst IARD / Statistical Studies Officer

I was the referent for monitoring and updating the follow-ups of the bodily injury sector.

Activities:

Automation and improvement of monitoring processes.

Implementation of control documents and process updates.

Implementation of file monitoring for agents, intermediaries, and brokers as part of the Hermès project to effectively manage their activities: mockup proposal, data extraction, and flow calculation followed by automation.

RUN and anomaly management.

Contribution to the migration of Disc reporting from Excel to Power BI.

Technical Environment: SAS GUIDE, Advanced Excel, Power Shell, Mainframe, Python, Power BI.

Functional Environment: IARD claims business.

My Role: Statistical Studies Officer and Process Improvements.

Context: Within the DPOT (Omnichannel Performance Transversal Department), I worked in the RPO team (Omnichannel Monitoring Reporting) as a SAS expert and responsible for improving the quality and performance of monitoring processes.

Implementation of process mapping for monitoring, which compiles all information on reporting for our various clients.

Implementation of monthly activity monitoring for new business products and insurance proposals for IARD contracts: mockup creation then process automation.

Reliability and improvement of monitoring processes by creating data quality control programs and improving data visualization tools.

RUN and provision of activity reports to various business units.

Reliability and improvement of processes and proposal of reporting mockups.

Technical Environment: SAS Guide, SQL Server, SAS VA, Mainframe

Functional Environment: IARD contracts claims, Marketing, Life Actuarial, AML/CFT.

Within the DETP (Technical Studies and Monitoring Department), my mission is to automate SAS processes that generate surveillance indicators for regional insurance company portfolios for the following business lines: Corporate, Home Insurance, Garage, Municipalities, and Fleets, and then to create Dashboards for Qliksense.

Activities – Missions

Analysis of the existing situation and proposal for automating processing dates and contract history depth.

Optimization and harmonization of SAS processes, followed by reliability testing.

Unit and integration testing of surveillance indicators.

Automation in shellunix and scheduling of processes.

Proposal of a test plan for the acceptance of surveillance indicators.

Reporting to Excel VBA mockups, highlighting surveillance indicators and margins.

Standardization of different reports by Caisse type, then creation of the surveillance Datamart and historical data storage.

Reporting to QlikSense.

Design of functional and technical documents for the various processes.

Technical Environment: SAS Guide, Excel VBA, Shell unix, Filezilla, Winscp, SQL SERVER, Qlik SENSE

Functional Environment: IARD Contracts.