Soukayna Slimani

ANALYSIS AND FORMALIZATION OF BUSINESS NEEDS. FACILITATION OF SCOPING AND MATURITY WORKSHOPS. BPMN PROCESS MODELING. FUNCTIONAL DESIGN AND PEGA BLUEPRINTS (CASE TYPES, WORKFLOWS, BUSINESS RULES). WRITING USER STORIES AND ACCEPTANCE CRITERIA. BACKLOG MANAGEMENT AND COORDINATION WITH IT TEAMS. PERFORMANCE OF FUNCTIONAL TESTS AND BUSINESS VALIDATION.

Participation in a consulting mission for the TBKK factory co. ltd: Problem-solving for traceability between production, quality, and delivery systems, proposing solutions.

MAA activities for the subsidy and finance applications of the Occitanie region: project management: creating schedules and feasibility studies. Support: Handling and resolving incidents within the application scope (aides portal) at levels N2 and N3. Responding to user assistance requests to ensure their satisfaction. Functional regression tests following version upgrades (Developing test scenarios and writing the acceptance test plan); Configuration of teleservices for subsidies related to the 'Mes aides en ligne' application of the Occitanie region (Developments and Projects); Contribution to updating functional documentation; Participation in sentinel activities (ticket assignment, priority management, and ensuring SLA compliance) Data migration between different environments (Testing, pre-production, training, and production); IKOSS MAA activities for the CDC habitat client: Ticket processing with SQL. Access management activities for France Travail client: Processing access requests.