About Souhail
French
Native or bilingual
Arabic
Native or bilingual
Experience
- APAJHManager of a medico-social establishmentMEDICALAugust 2021 - August 2022 (1 year)Paris, FranceLead the establishment's project and ensure the quality of user supportManage and coordinate multidisciplinary teams (work organization, interviews, communication)Manage the structure's resources (budget, human and material resources, indicator monitoring)Ensure compliance with the medico-social regulatory framework and develop external partnerships
- Business at workManagement and digital transformation consultantDIGITAL AND ITFebruary 2018 - December 2020 (2 years and 10 months)Paris, FranceDiagnose the organization and processes to identify levers for improvement and digitalizationDesign the transformation strategy (organization, digital tools, new ways of working)Lead change projects (roadmap, team coordination, results monitoring)Support teams in adopting new tools and practices (training, support, communication)
- SAMSUNG FRANCEProject managerRETAIL (LARGE RETAILERS)January 2017 - January 2018 (1 year)Paris, FranceMap, analyze, and redesign commercial processes (prospecting, quotes, orders, customer service)Lead optimization projects (planning, team coordination, deliverable monitoring)Define, implement, and monitor commercial performance indicators (processing time, conversion rate, customer satisfaction)Support change with sales teams (training, communication, documentation of new procedures)
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Education
- Master's degreeGrenoble School of Business2014Management