About Soufiane
French
Native or bilingual
English
Fluent
Experience
- Mutuelle Saint ChristopheAMOA Functional TestingBANKING AND INSURANCEOctober 2023 - December 2024 (1 year and 2 months)Paris, France- Writing the test strategy- Analysis of User Stories- Writing and implementing functional test plans on SQUASH for each new sprint based on User Stories- Identification of data sets- Execution of test plans, analysis of test results and verification of their compliance with User Stories- Creation of Defects on JIRA compared to expected results- Monitoring and prioritization of the anomaly backlog- Monitoring the progress of fixes with developers- Execution of non-regression tests- Participation in enriching TNR test repositories- Reporting on test campaign progress- Validation of the relevance of test automation- Writing and signing the acceptance test report before production
- BNP Paribas,API & Functional Quality AnalystOctober 2020 - July 2023 (2 years and 9 months)Functional Testing:- Creation and maintenance of test plans for User Stories- Identification and implementation of appropriate test sets- Recording test execution results- Creation of anomaly sheets on JIRA and assigning them to developers for corrections- Monitoring the analysis, correction, and delivery of anomalies by developers- Verification of application non-regression TNRAPI Testing:- Validation of WSDL or Swagger interface contracts- Testing of WS in API mode of REST or SOAP type using Postman and SoapUI- Validation of end-to-end flows by launching POST/GET type requests- Performing unit, component, and system tests in API modeProfessional Experience
- Harmonie Mutuelle,Application Support Level 2October 2017 - September 2020 (2 years and 11 months)Île-de-France, France- Functional support for end-users- Ensuring the proper functioning of the application and the alignment of the IS with client needs- Collaboration with IT development teams to resolve all incidents reported in ServiceNow- Management of incidents and requests as well as communication- Monitoring of problem action plans until their closure- Writing documentation and procedures for the concerned teams- Entry and monitoring of the ticket backlog and weekly reporting on support activities- Continuous improvement process including the calculation of performance indicators
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Education
- Management of Information Systems in NetworksESSEC & Télécom ParisTech2017