Freelancer profile translated to English.

Description

Accomplished IT professional with 6 years of experience as a Project Manager, Business Analyst / Product Owner. Passionate about driving technology projects end-to-end and creating customer-centric solutions. Seeking an opportunity to bring my expertise to a dynamic team.

Industry field of expertise

Languages

Arabic
Native or bilingual
English
Fluent
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

TotalEnergies
Domain Lead
ENERGY AND UTILITIES
January 2025 - Today (1 year and 5 months)
Courbevoie, France
- Managed a team of 6 employees (4 in France, 2 in India) providing application and functional support for the Treasury domain (Quantum, payments, cash management).
- Monitored ITIL processes (incident, problem, change)
- Coordinated functional and technical evolution projects
- Actively contributed to continuous improvement: automation of monitoring scripts, workflow documentation, and knowledge transfer
- Provided regular reporting to Treasury and IT management, including performance KPIs, backlog, and optimization action plans.
Team Management ITIL Processes Customer Support Team Coordination KPI Definition and Monitoring
AFRICA GLOBAL LOGISTICS
Information System Architect
February 2023 - Today (3 years and 4 months)
92800 Puteaux, France
Managed application inventory (nearly 600 applications)
Monitored, harmonized, rationalized, and standardized the application portfolio
Prepared for Cloud migration.
Collaborated closely with development teams to ensure efficient integration of applications into the Cloud environment
Established flow mapping
Supported local IT Directors (Africa) in implementing new logistics and other solutions.
Bolloré Transport & Logistics
Assistance to Project Owner / Product Owner
April 2022 - January 2023 (9 months)
92800 Puteaux, France
Managed the complete lifecycle of a Tender platform project for responding to transport tenders
Analyzed client needs and developed tailored solutions to optimize logistics operations efficiency.
Coordinated development teams, from resource planning to daily task supervision. (Team based in Vietnam)
Developed progress reports and communicated regularly with internal and external stakeholders.