Freelancer profile translated to English.
Back to original languageAbout Souad
Graduated from a management program for managers in quality management from Kedge Business School and Afnor competence, with significant experience in the field of quality. I offer you my consulting, support, audit and quality system implementation services, as well as the monitoring of your projects, clients and suppliers.
Kabyle
Native or bilingual
French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
Can work on-site
Stains (up to 50km)
Experience
- ParrotCustomer Quality EngineerAVIATION AND AEROSPACEFebruary 2023 - Today (3 years and 5 months)Paris, France• Record customer complaints and feedback and identify their sources of non-quality.• Monitor corrective (repair) and preventive (solve the root cause) treatment of these sources.• Lead quality monitoring meetings and report on quality controls.• Liaise with R&D teams and suppliers to resolve causes of non-conformity.• Synthesize information, calculate and track return rates.• Handle specific customer inquiries (support, tenders, etc.).• Draft repair and maintenance laboratory organization procedures.• Monitor the development and implementation of product repair and calibration tools.
- TotalEnergiesCustomer Requirements Coordinator & Pharma Certification Project ManagerOctober 2021 - Today (4 years and 9 months)92000 Nanterre, France
- TotalEnergiesQuality Assistant - Automotive DepartmentFebruary 2021 - September 2021 (7 months)92000 Nanterre, France• Work on finished product audits according to IATF 16949 standard and customer requirements.• Create a database of product analyses/tolerances according to customer and product engineer specifications.• Draw up a list of product audits for 2021 and coordinate with laboratories and factories.• Populate the MMOG.np account with the necessary tools for its operation.• Consolidate the evaluation of continuous improvement of the Supply Chain process according to MMOG/LE in v4.1 and v5 as requested by the client.
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Education
- Executive Education - Quality ManagementKEDGE Business School2022Executive Education- Management par la qualité
- Master 2 (M2), Chemistry-physics courses, industrial environment controlUniversité de Caen Normandie2021Master 2 (M2), Chemistry-physics courses, industrial environment control