Freelancer profile translated to English.
Back to original languageAbout Sosogood
I am a senior Product Designer, passionate about the evolution of uses and the design of useful, fluid, and engaging digital experiences.
I intervene throughout the product lifecycle: user research, scoping, UX/UI, prototyping, testing, A/B testing, design system…
I have strong experience in high business impact journeys (conversion, booking funnel, onboarding…), in web, mobile, and omnichannel environments.
My approach is systemic and collaborative, at the intersection of product, tech, UX, and business challenges.
👉 Key Skills: Product Design, UX Strategy, User Research, Design System, Lean UX, Agile, Figma, CRO, Multisquad, Accessibility, Web & App.
English
Conversational
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- ACCORProduct designerHOSPITALITYJune 2023 - Today (3 years and 1 month)Issy-les-Moulineaux, FranceAs an e-commerce Product Designer at Accor, I work on optimizing the online booking journey (results, hotel page, checkout…), within the Convert scope.I design user-centered, accessible, and high-performing digital experiences, with a strong focus on conversion goals. I operate in a multidisciplinary environment (Product, Tech, Data, Mobile App) in agile mode.My responsibilities include user research (quantitative and qualitative), opportunity scoping, designing wireframes and interactive prototypes in Figma, setting up A/B tests, and analyzing performance through business KPIs.I bring a cross-functional vision across several squads, with a logic of web/app alignment, and a constant focus on consistency and measurable impact.
- 24S groupe LVMHLead UX/UI DesignerE-COMMERCENovember 2021 - June 2023 (1 year and 7 months)Paris, FranceAs the sole UX/UI designer at 24S, I worked in a dynamic and multi-expert production environment (DATA/SEO/CREATIVE/TECH/PO/CX/DA…)My main responsibilities:Understand the needs of users of the 24S.com application and website and translate them into solutions (existing audit, benchmark, gold nuggets, interviews, collection of feedback from customer service)Propose thoughtful and impactful customer journeys with attractive design that reflects the brand and the live in Paris spirit.Verify the effectiveness of key user journeys (user testing: protocol, scenario, test execution, and analysis)Implement the application's design system.Enrich the graphic charter and guidelines.Communicate and explain design solutions to the tech team
- Castor & PolluxUX Designer AOENERGY AND UTILITIESSeptember 2021 - September 2021 (1 month)Paris, FranceTender won on behalf of Butagaz!Phone interview, Persona Proto, Co-creation workshop (Crazy 8, Big idea), Card sorting workshop, Sitemap, Userflow, Wireframes, Interactive prototypes, Vision, Support for the UI designer
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Education
- Graphic Design BachelorESMA - Higher School of Artistic Professions2005Le Bachelor Design Graphique (anciennement BTS) à l’ESMA, est une formation préparant aux métiers de la Communication Visuelle et du Graphisme. Elle apporte tous les outils nécessaires pour apprendre à travailler sur tous types de support de communication, coordonner les étapes de réalisation d’un produit de design graphique ou d’une identité visuelle, à partir d’une commande. Concevoir un site web, réaliser une campagne publicitaire ou créer une charte graphique sont quelques-unes des compétences acquises dans le cadre du Bachelor Design Graphique.
- Certificate of Creative and Communication ManagerESMA - Higher School of Artistic Professions2006Le Certificat de Responsable de créa et de communication permet de s’ouvrir totalement les portes du digital ! Une première expérience où stratégie et créativité sont étroitement imbriquées.