About Sören
Senior QA Consultant & Auditor (ISTQB Advanced)
German
Native or bilingual
English
Conversational
Experience
- Große KrankenkasseDefect Manager/Test Manager/QA ArchitectBANKING AND INSURANCEJuly 2023 - March 2026 (2 years and 8 months)Hannover, Germany
Project: Migration of core system at a large health insurance company
As there were no dedicated test resources for the core system replacement, the entire QA was built from scratch. The focus was on enabling the business units without prior testing know-how.Areas of Responsibility:
- **Test Management**: Conception of project-specific test processes and adaptation of best practices.
- **Defect Management**: Development, control, and optimization of defect management, including workflow adjustments in Jira and coordination with surrounding systems.
- **Jira & Xray**: Establishment, administration, and technical adaptation of the test infrastructure.
- **Reporting**: Setup of automated reporting via Jira, Xray, and Confluence.
- **Training**: Training and consulting of approx. 600 project participants (10+ teams) in tool usage.
- **Test Data**: Support in the design and implementation of the test data concept.
- Bekannte Deutsche BankTesterBANKING AND INSURANCEOctober 2022 - July 2023 (9 months)Berlin, GermanyFor cost optimization while simultaneously increasing customer satisfaction, a well-known German credit institution aimed to replace its aging, externally developed and hosted online banking platform with an in-house development. This affected both web banking and the associated app and middleware. The underlying backend (core banking system) remained unchanged.
- Unternehmen für LuxusgüterQA ManagerLUXURY GOODSOctober 2020 - July 2022 (1 year and 9 months)Hamburg, Germany
Project: Establishment of an E2E Test Strategy (Luxury Retail/Omnichannel)
Expansion of software development processes with comprehensive QA measures. Focus on end-to-end system tests in the interplay of webshop, POS system, CRM, and ERP, including database integrations.Areas of Responsibility:
- **Quality Strategy & Culture**: Shaping a common understanding of quality within the team through training and workshops ("What does quality mean to us?").
- **Test Management**: Development of test strategies, test plans, and test concepts for all stages of the development process.
- **End-to-End & Integration**: Coordination and creation of complex test cases across subsystems (webshop, POS, CRM, ERP).
- **Test Coordination**: Management of testers from business units (UAT) and communication with external service providers and agencies.
- **Infrastructure**: Coordination in the creation of new test systems and test environments.
- **Operational QA**: Execution of functional, regression, and technical tests, as well as setup of defect management and reporting.
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Education
- Business Administrator in Healthcare (IHK)IHK Hannover2009
Certifications
- ISTQB Certified Tester Foundation Level (CTFL)Brightest
- ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA)GASQ