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Sören ZimmermannSZ

Sören Zimmermann

Senior QA Consultant | ISTQB Advanced | Jira/Xray

€750/day
Hannover, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sören

Senior QA Consultant & Auditor (ISTQB Advanced)

I create clarity and process security where software quality becomes a business-critical risk.

With over 10 years of experience in the enterprise environment (banks, insurance, logistics), I support companies in setting up their QA infrastructure professionally and scalably. My focus is on methodically securing complex systems and eliminating process chaos.

Why customers work with me:

Methodical Excellence:
As a certified ISTQB Advanced Level Test Manager & Test Analyst, I bring the necessary depth to not only accompany test processes but also to strategically design and audit them.

Crisis-Proven Practice:
Whether setting up a Jira/Xray infrastructure for 600+ participants or securing critical API routes via Postman – I have successfully secured complex migration and innovation projects.

Specialization Instead of Generalism:
I am not a "hired tester" but offer targeted QA audits and structure setups. My goal is to lay a stable foundation in just a few days on which your team can continue to work securely.

My Focus Areas:

QA Audits & Process Optimization:
Analysis and evaluation of existing test strategies.

Jira & Xray Administration:
Concept and implementation of best-practice workflows, traceability, and defect management.

Release Security:
Preparation and structuring of UAT (acceptance tests) for business-critical go-lives.

Enablement:
Training of business units and teams without dedicated QA prior knowledge.
  • German

    Native or bilingual

  • English

    Conversational

Can work on-site
Hannover (up to 50km)

Experience

  • Große Krankenkasse
    Defect Manager/Test Manager/QA Architect
    BANKING AND INSURANCE
    July 2023 - March 2026 (2 years and 8 months)
    Hannover, Germany

    Project: Migration of core system at a large health insurance company


    As there were no dedicated test resources for the core system replacement, the entire QA was built from scratch. The focus was on enabling the business units without prior testing know-how.

    Areas of Responsibility:

    • **Test Management**: Conception of project-specific test processes and adaptation of best practices.
    • **Defect Management**: Development, control, and optimization of defect management, including workflow adjustments in Jira and coordination with surrounding systems.
    • **Jira & Xray**: Establishment, administration, and technical adaptation of the test infrastructure.
    • **Reporting**: Setup of automated reporting via Jira, Xray, and Confluence.
    • **Training**: Training and consulting of approx. 600 project participants (10+ teams) in tool usage.
    • **Test Data**: Support in the design and implementation of the test data concept.
    Xray Atlassian JIRA Test Process Optimization Trainer Defect Management
  • Bekannte Deutsche Bank
    Tester
    BANKING AND INSURANCE
    October 2022 - July 2023 (9 months)
    Berlin, Germany
    For cost optimization while simultaneously increasing customer satisfaction, a well-known German credit institution aimed to replace its aging, externally developed and hosted online banking platform with an in-house development. This affected both web banking and the associated app and middleware. The underlying backend (core banking system) remained unchanged.
    Postman Atlassian JIRA Xray Mobile Testing
  • Unternehmen für Luxusgüter
    QA Manager
    LUXURY GOODS
    October 2020 - July 2022 (1 year and 9 months)
    Hamburg, Germany

    Project: Establishment of an E2E Test Strategy (Luxury Retail/Omnichannel)

    Expansion of software development processes with comprehensive QA measures. Focus on end-to-end system tests in the interplay of webshop, POS system, CRM, and ERP, including database integrations.

    Areas of Responsibility:

    • **Quality Strategy & Culture**: Shaping a common understanding of quality within the team through training and workshops ("What does quality mean to us?").
    • **Test Management**: Development of test strategies, test plans, and test concepts for all stages of the development process.
    • **End-to-End & Integration**: Coordination and creation of complex test cases across subsystems (webshop, POS, CRM, ERP).
    • **Test Coordination**: Management of testers from business units (UAT) and communication with external service providers and agencies.
    • **Infrastructure**: Coordination in the creation of new test systems and test environments.
    • **Operational QA**: Execution of functional, regression, and technical tests, as well as setup of defect management and reporting.
    Test Process Optimization Test Strategy Functional Testing Test Management Test Coordination

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Education

  • Business Administrator in Healthcare (IHK)
    IHK Hannover
    2009

Certifications

  • ISTQB Certified Tester Foundation Level (CTFL)
    Brightest
  • ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA)
    GASQ

Skill set

Categories