Sophie S.

Project Management: overseeing the opening of a new establishment, from strategic planning to operational execution. Team Management and Development: recruiting, training, and supervising teams of up to 20 people, implementing HR and organizational tools (schedules, processes, skill development). Multi-site Operational Management: supervising the daily operations of 2 establishments (purchasing, cost management, regulatory compliance, process optimization). Business Development and B2B: developing and implementing growth strategies (partnerships, revenue diversification, corporate offers).

Strategic Planning & Performance Management: defining and executing growth strategies based on data analysis: KPIs, tracking key indicators (acquisition, conversion, satisfaction), continuous optimization of business levers to maximize sustainable impact.

Customer Knowledge & Offer Positioning: designing and operating support programs for over 750 entrepreneurs, relying on field feedback, user interviews, and needs analysis to refine positioning, improve customer journeys, and increase engagement.

Ecosystem Development & Market Expansion: structuring a solid network of partners (banks, agencies, public and private institutions) to broaden the reach of the offer and provide integrated, scalable solutions.

Go-to-Market & Growth Partnerships: co-creating offers with key players (OPCO, France Travail, Caisse des Dépôts…), securing their financing, and deploying operations to accelerate program adoption and access.

Brand Activation & Community: managing awareness and engagement actions (conferences, webinars, networking events) to enhance visibility, unite communities, and support customer acquisition.

Managing relationships with partners and sponsors

Program Development: seeking new financial partners and speakers

Event Planning Developing the blog with specialized article writing

Recruiting student cohorts

Organizing company off-sites