About Sophie
French
Native or bilingual
Spanish
Native or bilingual
English
Fluent
Portuguese
Fluent
Experience
- Guerlain
On Malt
Creation of a skincare training moduleFASHION AND COSMETICSMay 2026 - May 2026Educational engineering mission for Guerlain International: creation of an international training module for a premium launch. The challenge was to combine storytelling, scientific popularization, trainer content creation, and luxury retail learning experience. - THE LEARNING SOCIETYLearning & Educational Engineering ConsultantJanuary 2026 - Today (5 months)Creation of educational modules / facilitation tools and training programs adapted to business challenges• Facilitation of training sessions, workshops, and seminars on the following topics: leadership, customer experience, sales, communication, collaboration, brand culture• Supporting teams in skill development
- PARFUMS CHRISTIAN DIOR – LVMHTraining / Customer Experience DirectorDecember 2014 - March 2026 (11 years and 3 months)France• Design and deployment of large-scale training programs• Creation of educational paths adapted to retail populations• Development of engaging content• Facilitation and coaching of teams• Coordination of a trainer network
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Education
- Master's Degree in Hispanic Languages and CivilizationsEuropean Business School University of Lyon IIMaîtrise Langues & Civilisations Hispaniques