About Sophie
Chinese
Native or bilingual
French
Native or bilingual
English
Fluent
Thai
Basic
Spanish
Basic
Experience
- Dior Couture | DSI, département Retail & EventsIT LeadLUXURY GOODSApril 2023 - May 2024 (1 year and 2 months)Coordination of multi-product projects for retail applications used in stores and during Maison events• Project leadership (SAFe): Preparation and management of synchronization committees to prioritize Epics, manage budgets, and ensure cohesion of impacted teams, with rigorous monitoring of costs, objectives, and schedule.• Facilitation of collaborative workshops between business, product, and technical teams to define the solution and target architecture, while identifying and managing dependencies.• Orchestration and workload planning involving product teams from different trains.• Supervision of the development progress of User Stories, end-to-end testing, ensuring the quality of deliverables.• Stakeholder and sponsor communication, governance (project committees, management committees), monitoring (risk, budget, and profitability management)
- Louis VuittonProduct Manager Mobile AppLUXURY GOODSAugust 2022 - Today (3 years and 10 months)Leadership of the redesign of the LV App e-commerce mobile application (iOS/Android)Responsibility for the Purchase Squad (shopping experience)Definition of product vision and MVPCo-construction of the product roadmapFacilitation/participation in agile ceremonies (daily, sprint planning, grooming, review, retro, etc.)Writing, prioritization, and monitoring of user story developmentMaintenance and updating of the product backlog
- CHANELProduct Owner Lead – Mobile PlatformsLUXURY GOODSJanuary 2022 - April 2022 (4 months)Audit and Redesign of work processes (Agile methodology)Prioritization and guardian of the product backlog and roadmapWriting of user storiesSupport for product owner teams
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Education
- Master in Marketing and Information Technology ManagementISC Paris2008Mémoire: "L'application du web 2.0 dans la communication d'entreprise: vers une conversation corporate ?".
- Professional Bachelor's Degree in Hospitality & Tourism, Project Manager and Creator of Tourism BusinessesConservatoire National des Arts et MétiersSur temps extra-professionnel Licence professionnelle Hôtellerie et tourisme spécialité chef de projet et créateur d'entreprise touristique en partenariat avec le Welcome City Lab, premier incubateur dédié à l'innovation dans le tourisme urbain. Appréhender l'ensemble des étapes de création d’une entreprise et maîtriser les outils pratiques pour la création ou la reprise d'une entreprise touristique innovante (économie du tourisme, analyse du marché et concurrence, montage juridique, business plan, comptabilité, stratégie commerciale et marketing, e-CRM, tourisme numérique, design de services, management etc.).