Sophie Provost

Individual support for 155+ people (employees, entrepreneurs, executives) in their professional transitions and evolutions

• · Individualized, structured, and supportive follow-up over time (3 to 6 months per client)

• · Conducting HR interviews, writing assessments and personalized action plans

• · Facilitating workshops (self-confidence, professional posture, leadership)

• · High human dimension client relationship, maintaining a high engagement rate Daily use of digital tools: Tidycal, Systeme.io, Linkedin, WhatsApp, Google Drive, skills=[]

• · Conducting skills assessments in remote mode

• · Rigorous individual follow-up of beneficiaries over a 24-hour program

• · Writing summaries and action plans focused on professional projects, skills=[]

• · Team management and sales performance monitoring (departments 41-37-18-36) Supporting and developing employees' skills

◦ · Monitoring VSE/SME client portfolios, loyalty, and development

• · Managing complex situations and customer dissatisfaction, skills=[])