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Sophie PierrotSP

Sophie Pierrot

Commercial and Administrative Assistant

€400/day
La Verpillière, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sophie

The Swiss Army knife that boosts your business!
Are you looking for a versatile professional to support you and develop your business? Look no further! With over 20 years of experience in supporting companies and individuals, I am the partner you need to structure, optimize, and energize your projects.

My key skills for your success:
Commercial and administrative support:As a Setter & Closer, I am determined to qualify your prospects' needs and accompany them to the signing. I also manage all your administrative and commercial follow-up, from order entry to chasing unpaid invoices, including customer support.

Coaching and training:I love working with entrepreneurs and teams who want to achieve their goals. Whether it's for individual coaching or training your teams in IT tools, work and organization methodologies, or supporting them in their personal development, I put my expertise at the service of your growth.

Projects I enjoy working on:
I love challenges! I am particularly enthusiastic about collaborating with small and medium-sized businesses or professionals who need a trusted person to:
- Develop their client portfolio by creating an authentic and lasting connection.
- Rethink and optimize their administrative and commercial processes.
- Support their teams towards success through personalized training and coaching.

My professional goal:
I want to continue taking on exciting challenges and working with clients who share my values of rigor and kindness. My goal is to free up your time by offering you reliable and efficient support, so you can focus on what really matters: the development of your business.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
La Verpillière (up to 50km)

Experience

  • BIZDEV SCHOOL + FIITBOX + MAUD MOUVANT
    SETTER / CLOSER
    HEALTH AND WELLNESS
    March 2025 - Today (1 year and 5 months)
    La Verpillière, France
    Setting & Closing: Dual Expertise in Commercial Conversion (Remote Work)
    I am a specialist in remote conversion, ensuring the qualification and closing of sales for high-value services and products. I guarantee an optimal and ethical sales pipeline.

    1. Setting (Prospect Qualification)
    Hot Prospect Management: Ultra-responsive contact following registration (online workshop, webinar, trial request), to deepen needs and validate suitability with the offer.

    Strategic Follow-up: Reactivation of warm prospects (past trials) or cold prospects (previous requests) and former clients to overcome obstacles and offer tailored solutions.

    Result: Scheduling closing appointments with high commitment and conversion rates.

    2. Closing (Sales Closure)
    I intervene to secure the transaction, from objection handling to signing.

    Consultative Selling: Targeted presentation of the support or service, emphasizing customer benefits.

    Negotiation and Closure: Mastery of closing techniques to overcome final objections and finalize the sale (contract, payment).

    Tools & CRM: Expertise in updating and managing databases (CRM, particularly LEADS or GHL/GoHighLevel) for precise follow-up.

    Your asset: An autonomous, results-oriented professional, available for remote work with flexibility for calls, including weekends.
    Telephone prospecting Closing Lead entry and follow-up CRM
  • Decomatic
    Commercial Assistant
    RAW MATERIALS INDUSTRY
    October 2024 - Today (1 year and 10 months)
    La Verpillière, France
    Sales Administration (ADV) & International Commercial Support – Industrial Sector (Décomatic)
    With solid experience in Sales Administration, I manage the entire order cycle, from registration to customer delivery, with expertise in international flows.

    Order Cycle Management
    Order Entry and Tracking: Quick and rigorous entry of customer orders (including complex custom orders), verification of prices and commercial conditions, and immediate launch of internal production (scheduling).

    Customer and Quality Interface
    Customer Relations: Management of customer relations, in French and English.

    Non-Conformance Management:Reception, registration, and reporting of non-conformances and customer complaints, ensuring liaison between the sales, quality, and production departments for quick and effective resolution.

    Key Skills
    Rigor, organization, ability to work under pressure, and mastery of integrated management tools (SYLOB, Excel, Power Point, Outlook, Teams).

    My asset:Ensuring the fluidity of commercial operations and customer satisfaction through proactive and bilingual ADV management.
    Sales administration Excel Sylob Customer relations Reporting
  • Éodom • Cyclocity, Prestations
    Telephone and Email Support
    February 2024 - October 2024 (8 months)
    Reception and processing of incoming calls and outgoing emails, 100% remote work. Resolution of customer issues.

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Education

  • Scientific Baccalaureate
    industrial, Clos Maire
    BAC Scientifique
  • BTS Technical Assistant Engineer
    (ATI), Nicéphore Niepce
    BTS Assistante Technique D'Ingénieur

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