About Sophie
English
Native or bilingual
Vietnamese
Native or bilingual
Experience
- Emerson Process ManagementOrder Administrator / Oracle, CRM, FF2 ManagerLOGISTICS AND SUPPLY CHAINMarch 2022 - May 2025 (3 years and 2 months)95800, Cergy, FranceEnsure the commercial and administrative management of orders, guaranteeing customer satisfaction and the achievement of sales and invoicing objectives.
- TE ConnectivityBusiness Unit Manager / Global Automotive Business UnitJanuary 2021 - February 2022 (1 year and 1 month)Cergy-Pontoise, FranceCreation and follow-up of Quotes - Resolution of blocks & incomplete orders - Updating customer profiles and databases – Ensuring follow-up of open disputes/invoicing – Participating in daily GO Meetings for improvement actions
- clientèle Laboratoire KCICustomer Service ManagerJanuary 2019 - January 2020 (1 year)1 Parvis De L'innovation, Cergy, FranceManagement of orders for public and private hospitals – Ensuring and reassuring effective and trusting communication for the benefit of the customer - Facing situations by taking action with responsiveness – Managing priorities and expressed needs
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Education
- Economics and ManagementCNAM-CergyEconomie et Gestion
- Accounting Techniques 1st-3rd DegreesUCP (Professional Accounting Union)Technique Comptable 1er- 3ème Degrés