Sophie Neveu

UX-writing for Air France's premium customer journey for the creation of an AI travel assistant chatbot in collaboration with Google and the digital creation studio Artefact 3000.

Carried out a UX-writing audit before starting the copy and microcopy, in compliance with the Gemini AI model and Air France's tone of voice.

Creation of a truly digitalized travel agent focused on premium, luxury services.

Creative writing for the product presentation motion graphics.

CITEO PRO, the professional packaging waste management organization, is shaping its communication as a new framework for this sector emerges. To this end, they contacted me to develop a cross-channel editorial strategy (website, blog, and newsletter).

I am responsible for writing content tailored to its use and target audience: web content writing, copywriting, and UX-writing for the CITEO PRO website, developed in agile mode.

Creative writing & UX writing for the showcase website of Neogarden Event, a creator of plant-based decor.

After conducting a preliminary client interview to understand their DNA and objectives, I began the creative writing process for Neogarden Event's showcase website. In collaboration with the project's Art Direction/UI designer, I built the wireframes (mobile and desktop) and wrote the page content.

From the manifesto to the projects page, including services and the FAQ, the completeness of this site benefits the brand and its SEO.