Freelancer profile translated to English.
Back to original languageAbout Sophie
Because change management is first and foremost a skill that everyone must develop, my interventions aim to develop the change leadership of your teams.
I have been supporting companies in their communications and transformations for 20 years. My career path, from journalism to consulting, has equipped me with a unique ability to clarify ideas, structure information, and facilitate collective decision-making.
Both a consultant and trainer, I created ENGAGE-O, an approach to make change management accessible and integrate it into daily life.
Today, back in France after 13 years in Quebec, I am fully committed to support based on skills development, the creation of coherent strategies, and clear communications for less saturation, less urgency, more meaning.
💡 Expertise: Strategic consulting, facilitation, training, change communication.
French
Native or bilingual
English
Fluent
Can work on-site
Chambéry (up to 50km), Lyon (up to 50km), Aix-les-Bains (up to 50km), Annecy (up to 50km), Grenoble (up to 50km)
Experience
- MORFAUX COMMUNICATIONConsultant and TrainerCONSULTING AND AUDITSJanuary 2021 - Today (5 years and 7 months)France
- Strategic and change leadership consulting: stakeholder mobilization, team and manager alignment, communication clarification
- Facilitation of workshops for creating change and communication strategies, project analysis and management, manager consulting and coaching
- Design of the ENGAGE-O approach to develop teams, creation of a card game for building strategies (+150 participants since its launch in 2025)
- Design and delivery of training on change leadership, communication, and sustainable transformation (+200 participants)
Consulting Missions- Support for the digital migration of course websites at Université Laval (Quebec): skills development (training of the project team) and facilitation of workshops to co-create change strategies with stakeholders
- Change leadership for the digital transformation of customer relations centers (Desjardins, Quebec): ecosystem mapping, stakeholder mobilization, planning, tool development, leadership support; establishment and coaching of the change team to ensure their full autonomy
- Support for leadership development of managers in an IT consulting firm (Transition Services Conseil, Quebec): workshop facilitation, project management, executive coaching, and manager training
- Change management for legislative changes (Revenu Québec): stakeholder mapping, strategy development, team coordination
- Support for the change management team (Revenu Québec) in transforming internal service offerings and evolving practices
- Support for executives and leaders in their communications (Transitions Services Conseils, SQI, Université Laval, BNP Paribas, C2D Services, Kabane, Upperkut, Beneva)
- BENEVAChange ManagerBANKING AND INSURANCEJanuary 2019 - January 2020 (1 year)Québec City, QC, Canada
- Support for the integration office for the merger/acquisition of two companies: integration and communication strategy, manager support, workshop facilitation
- Support for three major projects: IT transformation for autonomous product teams, customer space unification, migration to Microsoft 365
- Development of change management practice and support for change leaders in their roles
- RÉGIE DE L'ASSURANCE MALADIE DU QUÉBECChange ManagerPUBLIC SECTORMarch 2019 - October 2019 (7 months)Québec City, QC, Canada
- Strategic advisor to the infrastructure department
- Participation in the IT Infrastructure Department's optimization office: supporting managers in agile transformation; facilitating workshops; designing communications
- Stakeholder in strategic consulting units for organizational transformation
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Education
- Organization CoachingTeam Intelligence, School of Team Coaching2025Les fondamentaux du coaching d'organisation
- Certificate in Change LeadershipUniversité Laval2017Conduite du changement, leadership du changement, management des équipes