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Sophie KuntzerSK

Sophie Kuntzer

Commercial BtoB I CSM I Commercial Assistant

€650/day
Lyon, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sophie

With over 20 years of experience in a BtoB environment, I have worked in companies of various sizes and sectors (software publishing, industry, IT, services, etc.), always at the interface between sales teams, clients, and support functions.

I have held several positions ranging from commercial assistant to sales engineer, which has allowed me to master the entire sales cycle:
✔ Development of commercial proposals and quotes
✔ Response to calls for tenders
✔ Client follow-up and reminders
✔ Prospecting and appointment setting
✔ Contract management, reporting, CRM tools
✔ Administrative support and team coordination

🎯 Today, I want to put this expertise at the service of VSEs/SMEs, artisans, technical or commercial professionals who need flexible operational support without internal recruitment.

I therefore offer outsourced service offerings around three axes:

1. Outsourced commercial assistance (quotes, reminders, CRM management, sales back-office)
2. Administrative support (invoicing, contract monitoring, incoming call management, etc.)
3. One-off or regular commercial missions (file qualification, appointment setting, emailing, lead management)

💼 My goal: to save you time, structure your client follow-up, and allow you to focus on developing your business, while maintaining a professional and responsive image with your clients and prospects.

I am currently in the launch phase, listening to local (or remote) companies wishing to outsource all or part of their commercial or administrative management.
  • French

    Native or bilingual

Can work on-site
Lyon (up to 50km)

Experience

  • EFFICIMO 42100 ST ETIENNE
    Software Publisher KEY ACCOUNT BUSINESS DEVELOPER
    SOFTWARE PUBLISHING
    January 2023 - January 2024 (1 year)
    Lyon, France
    Commercial actions: Develop commercial proposals and quotes, manage the implementation of mailings
    Client Support: Assist prospects in their sales cycles, Train new clients
    Prospecting: Outbound calls, Appointment setting for online or on-site demonstrations (approx. 6 per week)
    B2B Prospecting Commercial Negotiation Contract Management Commercial Assistance
  • GAC TECHNOLOGY et GAC RES
    Software Publisher SALES ENGINEER - GAC
    SOFTWARE PUBLISHING
    March 2017 - January 2023 (5 years and 10 months)
    69009, Lyon, France
    Commercial actions: Create commercial proposals and quotes, write responses to public tenders, Manage e-mailings,
    Client Follow-up: Schedule semi-annual client meetings, create satisfaction surveys, Manage client relations
    Prospecting: Outbound calls, Appointment setting for online or on-site demonstrations (approx. 10 per week) for Real Estate, Purchasing, Heritage, General Services Directors.
    Participate in tool evolution: Develop product sheets, write specifications for developers, manage the product roadmap
    Upselling: Identify commercial opportunities for existing clients
    IT Project Management B2B Prospecting Commercial Negotiation Commercial Assistance Contract Management
  • S.I.D
    ADMINISTRATIVE AND COMMERCIAL MANAGER
    SOFTWARE PUBLISHING
    October 2015 - March 2017 (1 year and 5 months)
    01700, Miribel, France
    Company Structuring: Develop Marketing, create product catalog, Implement internal meetings and procedures
    Commercial Actions: Prospecting and meetings with accounting experts, Commercial proposals and quotes,
    Client Follow-up: Update all client contracts, manage all administrative documents
    Administrative and Accounting Management: Client invoicing management, Supplier accounting and purchasing management
    Administrative Assistance Commercial Negotiation Executive Assistant Contract Management Quotes and Invoicing

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Education

  • BTS SME Management Assistant
    ALDES
    1999
    BTS Assistante de Gestion PME
  • Université Lyon III
    1997

Skill set

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