Freelancer profile translated to English.
Back to original languageAbout Sophie
More than 20 years of experience in digital transformation projects prioritizing a user-centered approach. Wide variety of themes, project complexity, and sectors of activity, in SMEs, mid-sized companies, and large groups (private / public).
Interventions across the entire transformation chain:
- Product / service innovation
- Requirements elicitation
- AMOA for SI implementation
- Process redesign
- Deployment of professional and consumer systems and applications
- Change management / Training (design and facilitation)
- The +: methodologies in cognitive ergonomics (user journey, task analysis, user experience, focus group, user testing, ...)
English
Fluent
French
Native or bilingual
Can work on-site
Montigny-le-Bretonneux (up to 30km), Saint-Quentin-en-Yvelines (up to 30km)
Experience
- LancômeRoll-out managerLUXURY GOODSSeptember 2020 - September 2024 (4 years)Levallois-Perret, FranceRoll-out of innovative Mobile Apps (Skin care & Make-up) :- Digital services on DTC websites- International deployment (APAC, EMEA, Americas, LATAM)- Business and technical configuration (including CRM connection) - Tools : Airtable, Firecamp, JIRA, Confluence- Drafting of onboarding notes / migration kits for Marketing teams- Collaboration with Ecommerce / Innovation / CRM / IT teams- Roadmap management (including tech releases and platform migrations)- Agile projects
- Alliance Renault NissanErgonomist within the Research DepartmentAUTOMOBILEApril 2019 - July 2020 (1 year and 4 months)Guyancourt, FranceContribution to innovation projects on services associated with the autonomous vehicle and eco-driving- User Experience of new mobilities- Experiments for the design and evaluation of HMIs (prototyping with Adobe XD, protocol, administration, analysis of results, project monitoring): acceptability, performance - field and VR simulator projects- Issues: embodiment of an embedded AI, conventions of use, social conventions, skills development path, ...
- IndépendantConsultantCONSULTING AND AUDITSFebruary 2018 - Today (8 years and 4 months)Paris, FranceSupport and project support for small structures
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Education
- General EngineerEPF1989
- Master 2 Ergonomics Design and Safety of ProductsUniversité Paris Sud Orsay1996
Skill set
Categories
- Other