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Sophie TomST

Sophie Tom

Senior Business Analyst / PMO Consultant

€750/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sophie

With extensive experience in the digital transformation of the insurance sector, I possess a rapid understanding, coupled with a dynamic, caring, and attentive, yet demanding personality. This enables me to successfully complete projects entrusted to me, working with all involved employees and departments. I manage the pressures inherent in large-scale missions effectively. Furthermore, my adaptability and autonomy allow me to apply my knowledge and skills in professional fields beyond insurance.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • AXA EB Partners
    Business Analyst Project Manager - Accounting and Compliance
    BANKING AND INSURANCE
    November 2022 - December 2023 (1 year and 1 month)
    Nanterre, France
    Directly reporting to the Financial Director of EB Partners, I served as a Business Analyst Project Manager for managing a budget of €25 million, aimed at developing EB Partners' tools across 4 subsidiaries and partner countries: AXA Japan, AXA Mexico, AXA Italy, and AXA Spain.

    • Led and coordinated the 4 partner countries on all contractual aspects.
    • Monitored the budget of €25 million allocated across the 4 countries.
    • Managed dual accounting for AXA EB Partners' finances.

    • Areas of intervention:
    o Contract drafting: coordinated with the 4 partner countries and with internal and international AXA legal teams.
    o Under the direct responsibility of the EB Partners Financial Director, updated the dual accounting to reflect the project budget.
    o Prepared Board reports.
    o Drafted accounting processes.

    Under the direct responsibility of the EB Partners Secretary General, I acted as a Business Analyst Project Manager for compliance and internal control.

    • Led and coordinated EB Partners' internal control matters subject to their parent company AXA's obligations.

    • Areas of intervention:
    o Participated in AXA committees for subsidiary compliance across all aspects (GDPR, AML/CFT, etc.).
    o Updated AXA EB Partners' internal processes.
    o Presented new developments to EB Partners employees.

    ENGLISH REQUIRED.
  • Groupama Vie
    Project Management Officer (PMO)
    BANKING AND INSURANCE
    March 2022 - August 2022 (5 months)
    Nanterre, France
    PMO Consultant for the implementation of a new PER product as part of a partnership between insurer GROUPAMA GAN VIE (GGVIE), investment fund DNCA, and distributor ASTORIA.

    • Led and coordinated the implementation of the new product and the adaptation of Groupama Gan Vie's retirement savings IT system.
    • Conducted a SWOT analysis on product continuity to determine the most suitable IT architecture for product implementation.
    • Collaborated with EY for project leadership and coordination between partners GGVIE, DNCA, and ASTORIA (contracts, commercial agreements, project progress, etc.).

    • Areas of intervention:
    o PMO: Implemented project methodologies to coordinate various stakeholders in introducing a new product within GGVIE teams (IT, Marketing, Actuarial, Management teams, etc.).
    o Project scoping and management:
    ♣ Organized Steering Committee meetings (presented project progress to partner managers).
    ♣ Coordinated with various departments.
    o Analyzed business processes.
    o Facilitated working meetings with business units (agents, legal department, management, marketing, products) and drafted meeting materials (project presentations, minutes).
    o Conducted a SWOT analysis on GGVIE's internal IT architecture (two competing architectures: the collective savings IT system and the internal savings IT system), presenting the study results to the Management Committee and making recommendations.

    o Change management for employees.
  • Le conservateur
    Business Analyst Consultant - Life and Retirement Insurance
    BANKING AND INSURANCE
    January 2020 - August 2021 (1 year and 7 months)
    Paris, France
    Business Analyst Consultant for the implementation of enhancements to individual savings management tools (Life and Retirement) in direct liaison with the Deputy Director of the Management Department.

    • Led, coordinated, and studied the evolutionary maintenance of management tools (contract lifecycle and claims) and the implementation of new savings products (PER, Tontine, 'classic' life insurance).

    • Areas of intervention:
    o Project scoping and management:
    ♣ Participated in Steering Committee meetings.
    ♣ Coordinated with the IT department (design phase, testing phase, production deployment).
    o Analyzed business processes.
    o Facilitated working meetings with business units (agents, legal department, management, marketing, products) and drafted meeting materials (project presentations, minutes).
    o Defined and documented user requirements.
    o Change management for employees.
    o Drafted training materials.

    Business Analyst Consultant for the redesign of individual savings management tools (Life and Retirement).

    • Led, coordinated, and studied the redesign of contract management tools (excluding claims management) for agents and managers.

    • Areas of intervention:
    o Tender process.
    o Facilitated workshops between the chosen provider and business stakeholders.
    o Project scoping and management:
    ♣ Coordinated with the IT department (design phase, testing phase, production deployment).
    o Analyzed business processes.
    o Facilitated working meetings with business unit managers (agents, legal department, management, marketing, products) and drafted meeting materials (project presentations, minutes).
    o Defined requirements and drafted functional specifications.
    o Change management for employees.

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Education

  • Master 2 Génie Informatique
    l'Université Joseph Fourier de Grenoble
    2004
    Master 2 Génie Informatique
  • Master 1 Informatique
    l'Université Joseph Fourier de Grenoble
    2003
    Master 1 Informatique

Skill set (16)

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