Freelancer profile translated to English.
Back to original languageAbout Sophie
My zone of genius has always been projects: taking an idea from A to Z and seeing it come to life is what drives me most.
I've found in artificial intelligence the most powerful accelerator there is.
My conviction:AI doesn't replace your creativity, it multiplies your productivity. When built well, it gives a team superpowers.
Repetitive tasks are robot work, not human work: I give them back to the machine, so everyone can return to their zone of excellence.
This is what I create:teams that go twice as fast, and much further.
Two ways to work together
- AI-augmented project management:I lead your project from A to Z, from strategy to production, with AI integrated where it creates value. A single point of contact, from scoping to delivered results.
- AI productivity strategy:I deploy solutions that automate everything that can run without human intervention, to save you time and money.
What sets me apart
I design AND build.Where many stop at consulting, I go all the way to the code: conversational and voice AI agents, process automation, custom interfaces. I don't just recommend AI, I deliver systems that run in production.
I have an unashamed passion for:luxury, beauty, fashion, haute cuisine, exceptional hospitality, and aesthetics. A world where detail and custom-made are an obsession.Each solution is unique, with complete discretion regarding your data and know-how.
Today, AI is within everyone's reach, but very few know how to exploit its full potential.
What makes the difference is not the tool, but the human intelligence that directs it.
I believe thatanything becomes possiblewhen that intelligence is present. If you're looking for it,you've just found it.
French
Native or bilingual
English
Conversational
Can work on-site
Lyon (up to 50km), Genève (up to 50km), Paris (up to 30km), Nice (up to 50km), Lausanne (up to 50km)
Experience
- DSC Daouila SalmiProject Manager & AI Engineer – Automation and Intelligent AgentsEDUCATION AND E-LEARNINGMarch 2026 - May 2026 (2 months)Paris, France
Design and development of a complete automation system for a subscription-based training and community platform (public speaking and leadership), covering the entire subscriber lifecycle.
Project managed end-to-end, from architecture to production maintenance, which I continuously evolve.What I designed and built
A dozen automated workflows covering the entire subscriber journey: content access, payments and defaults, plan changes, renewals, cancellations, and refunds.- An AI email support agent:each incoming message is automatically analyzed and classified, then a personalized draft response is prepared according to the member's situation, validated by the team before sending.
- Fine-grained payment management:detection of non-payments and duplicate charges, graduated reminders, and differentiated processing based on subscription type.
- Automatic granting and revocation of access,synchronized in real-time with payments.
- A production-level supervision layer:error monitoring, health checks, and alerts routed to the right person based on the nature of the incident.
- A dedicated server infrastructure,deployed, secured, and maintained by me in production.
Reliability and results
Production system designed for robustness (automatic error recovery, continuous supervision, human validation before any sending), which manages a community of several hundred members daily.Result:an almost autonomous back-office, accelerated support, secured recurring revenue, and significantly reduced operational load.Stack
n8n, GPT, Google Workspace (Gmail, Drive, Sheets), Airtable, third-party API integration, JavaScript. - CosmoLogiQFounder & AI Engineer – Custom Digital ProductsE-COMMERCEMarch 2025 - Today (1 year and 4 months)Lausanne, SwitzerlandDesign and development of a high-end digital product:a completely personalized book, custom-generated for each client based on their individual profile. A unique copy each time, no two alike.
What I designed and built
Proprietary personalization engine:a system that generates a unique content for each client, fully adapted to their profile.End-to-end automated production chain:from collecting client data to generating the final book ready for delivery, without any manual intervention.Premium-designed experience:each deliverable is unique, polished, and impossible to standardize.Value
Mass customization:offering each client a truly unique and tailor-made product, while maintaining a fully automated and scalable production. Exceptional custom-made, produced at scale.Skills Used
Generative AI, document production automation, pipeline architecture, large-scale personalization. - PizzerIAFounder & AI Engineer – Autonomous Voice Agent (Multi-tenant SaaS)RESTAURANTS AND FOOD SERVICEMay 2026 - Today (2 months)Lausanne, Switzerland
End-to-end design and development of a SaaS product for an autonomous AI voice agent for taking restaurant phone orders.
The client calls, the agent takes the order in natural language (menu, price, options, allergens), calculates a realistic pickup time, confirms the total amount, and records the order, without human intervention.What I designed and built
- End-to-end autonomous voice agent:natural language understanding, native handling of interruptions and turn-taking, realistic voice.
- Multi-tenant architecture:a single system serves multiple establishments in parallel, each with its own isolated data.
- Proprietary pickup time calculation engine,taking into account actual kitchen production load: reliable even during peak hours, never left to AI.
- Complete business process orchestration:order recording, transfer to a human agent, multi-channel notifications, and production-level safeguards.
- Two high-end showcase websites designed and developed from scratch(Next.js, Tailwind, custom animations): live phone demo, ROI calculator, in-house design system, fully responsive and deployed online.
Reliability
Production-level functional demonstrator, real-world tested on a live number (nearly 150 end-to-end calls), with response times of about one second per turn.Premium Transposition
The same architecture powers a palace hotel, a Michelin-starred restaurant, or an aesthetic medicine clinic: vocal concierge or autonomous booking agent, available continuously, zero missed calls.Stack
ElevenLabs Conversational AI, Twilio, n8n, Next.js, React, Tailwind, and custom integrations.
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Education
- Automation & n8nEcole Cube2025
- MakeEcole Cube2025
Certifications
- n8nEcole Cube2025
- MakeEcole Cube2026