Freelancer profile translated to English.
Back to original languageAbout Sophie
I support organizations in the success of their transformation projects,from strategy to implementation.
In 5 years, I have supported 6 organizations, mainly large accounts, on change management mandates:
- Stakeholder analysis / mapping
- Organizational diagnosis
- Impact analysis
- Change readiness assessment
- Development of change management strategies
- Communication, training, and engagement plans
- Creation of training and communication materials (training support, newsletter, email, intranet page, FAQ, Q&A session, etc.)
- Facilitation of change agent networks, training facilitation
- Implementation and monitoring of indicators
- Recommendations and deployment support.
My approach:
- Experience withProsci methodologies(ADKAR)
- Last mandate: supporting thelarge-scale adoption of AIfor the aerospace sector.
My strengths:
- Professional Scrum Product Owner™ I (PSPO I) Certification – 2024
- **Experience in hybrid roles**: change management, Product Owner, functional analyst, QA (Quality Assurance), UX/UI Designer
- Active listening, creativity, and strong adaptability
- Ability to delve into complex subjects
- Quick understanding of issues and production of quality deliverables.
Looking forward to discussing your project!
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- CGIChange Management ConsultantCONSULTING AND AUDITSJanuary 2025 - July 2026 (1 year and 6 months)Montréal, Canada
- International entertainment sector company - **Digital platform enhancement**: development and deployment of the change management strategy, facilitation of user workshops and business needs gathering, establishment and facilitation of a super-user network, design and dissemination of communications, training materials, and user guides, coordination of training activities, documentation and facilitation of various monitoring committees, etc.
- International manufacturing company – **Google Workspace to Microsoft 365 Migration**: impact analysis and stakeholder mapping, development and deployment of the change management strategy, creation of communication and training materials, establishment and facilitation of an expert network, monitoring of adoption indicators, support for post-deployment support, implementation and KPI monitoring, documentation and facilitation of various monitoring committees, etc.
- Aerospace sector company – **Driving large-scale AI adoption**: stakeholder mapping, organizational impact analysis, change readiness assessment, development of the change management strategy, recommendations for AI deployment and adoption, KPI implementation, documentation and facilitation of various monitoring committees, etc.
Other activities related to Business Analyst (BA), Product Owner, QA Analyst, and UX/UI Designer roles. - ALENIUM CONSULTANTSChange Management ConsultantCONSULTING AND AUDITSSeptember 2022 - October 2024 (2 years and 1 month)Paris, France
- Ministry - Deployment of a new platform dedicated to social housing applications (+12,000 users): creation of an impact analysis, creation of the change management strategy, creation of communications, creation of tutorial videos, creation of support materials, management and input of an LMS (tool: Lemon Learning), training facilitation, Q&A sessions, documentation and facilitation of various monitoring committees, etc.
- State administrative public establishment - **Continuous improvement of a platform**: creation of the change management strategy, creation of monthly newsletters and the upstream template, creation of support materials, creation of communications, updating platform information, creation of tutorial videos, facilitation of webinars and training sessions, data analysis via Power BI, documentation and facilitation of various monitoring committees, etc.
Other activities - Writing articles for the website, facilitating training sessions - Capgemini Consulting - Capgemini InventChange Management ConsultantCONSULTING AND AUDITSSeptember 2021 - January 2023 (1 year and 4 months)Issy-les-Moulineaux, France
- Implementation of a new time management tool (40 countries, +300,000 employees): creation of an impact analysis, creation of the change management strategy, creation of support materials, documentation and facilitation of various monitoring committees, etc.
- **Improvement of training department processes and offerings**: creation of a training support template, improvement of the visual design of sent communications, process automation, creation of an international benchmark, improvement of offerings, transformation of job descriptions, development of recommendations, etc.
Other activities - Training representative for a department (120 people), representative for a promotion project, creation of innovative communications
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Education
- DUT Techniques de Commercialisation (University Diploma in Technology in Marketing Techniques)IUT de METZ2016
- Grande Ecole ProgramRennes School of Business2019