Sophia A.

Security – Hôpitaux du Léman

MARCH 2020 – MARCH 2021 THONON-LES-BAINS, FRANCE

Administrative follow-up of technical operations and renovation projects within the establishment. Management and archiving of documents related to security and technical interventions. Organization of technical meetings, drafting of minutes and follow-up of decided actions. Monitoring of technical equipment orders and deliveries in conjunction with maintenance teams. Collaboration with various departments to ensure the smooth running of projects.

Physical and telephone reception of patients and their families with kindness and professionalism. Handling admissions and creating medical records in emergency situations. Coordination with medical teams to ensure smooth patient care. Management of billing and administrative procedures related to social security and mutual insurance. Planning and follow-up of medical appointments and hospitalizations.

Physical and telephone reception of residents, families and medical professionals, ensuring prompt and warm care. Management of medical appointment schedules and follow-up of consultations to ensure smooth service organization. Updating and monitoring residents' medical records in compliance with confidentiality and current protocols. Data entry and drafting of administrative documents, such as minutes, letters, and medical reports. Coordination between care and administrative teams to ensure follow-up of treatments and specific requests. Management of incoming and outgoing mail as well as document archiving for optimal traceability.