Freelancer profile translated to English.

Description

I am a woman passionate about people, organization and well-being. With a solid experience in management, support and development, I have developed an approach that is both gentle, structured and human.

Organized, intuitive and reliable, I help people regain clarity in chaos, whether in specific times or in their professional daily life. I have a real talent for simplifying things, creating effective routines and supporting overwhelmed people with empathy.

I offer my services with heart, whether it's to lighten a mental load, structure a schedule, or simply offer a space for listening and support. My goal is always the same: to help the other person regain their balance, their organization and achieve goals.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Groupe Financier Mondial-Laval,
Financial Security Advisor
January 2023 - Today (3 years and 5 months)
Quezon City, Metro Manila, Philippines
• Prospecting and making appointments: Search for potential clients and organize meetings by videoconference or in person.
• Needs analysis: Present business solutions, assess client needs, develop an adapted strategy, collect the necessary information and propose appropriate services.
• Administrative management: Complete all required forms, compile relevant documentation and ensure that each step complies with current standards.
• Updating files: Make the required changes to client files, manage renewals and optimize sales according to the evolution of their needs.
• Customer follow-up: Keep customer files up to date, provide support during claims and offer professional and attentive after-sales service.
• Insurance submissions: Propose adequate insurance products according to specific profiles and requests.
• Remote work: Position carried out in 100% telework.
• Versatility: Perform any other task related to the job according to the needs of the company.
Les aliments
Store Manager
September 2024 - March 2025 (6 months)
M&M, Laval, QC, Canada
• Ensure the overall smooth operation of the store.
• Manage the complete recruitment: create schedules, conduct interviews, make hires, train new employees and promote their professional development.
• Ensure continuous improvement of performance, sales, average basket and performance indicators.
• Place orders, ensure effective inventory management and optimize supplies.
• Carry out monthly inventories with rigor.
• Ensure the application of internal procedures and compliance with company standards.
• Manage budgets related to hours worked, training, expenses and the achievement of financial objectives.
• Achieve all objectives set by management.
• Approve timesheets and ensure proper follow-up of attendance.
• Take charge of all human resources responsibilities within the store.
• Ensure complete administrative management of the branch.
• Keep planograms up to date.
• Plan and organize in-store events (promotions, campaigns, special activities).
• Transmit weekly follow-ups, reports, planning and objectives to management.
• Make weekly price changes.
• Perform any other related task related to store management.
• Holder of training:
• WHMIS (Workplace Hazardous Materials Information System)
• MAPAQ (Food hygiene and safety)
Restaurants
Waitress
March 2023 - November 2024 (1 year and 8 months)
Drummondville, QC, Canada
• Take customer orders with courtesy and efficiency.
• Serve dishes and ensure a pleasant experience throughout the meal.
• Offer attentive service to all tables, ensuring that each customer is satisfied before leaving.
• Fill workstations and clean daily according to established standards.
• Make the cash deposit at the end of the shift.
• Perform any other related task related to the smooth running of the service.