Freelancer profile translated to English.
Back to original languageAbout Sonia
Hello,
I am a freelance assistant, specializing in administrative management and organization for entrepreneurs, merchants, and self-employed individuals.
My goal: to save you time, help you focus on your core business, and lighten your mental load.
✅ What I can manage for you:
📧 Administrative Management
Email sorting and responses
Mailbox organization and filing
Drafting template responses
Contact management / Simple CRM
📅 Organization & Planning
Appointment scheduling
Calendar management
Reminders and task tracking
📝 Documents & Files
Updating Excel / Google Sheets files
Proofreading, rewriting, and formatting documents
Creating simple PDF files
💬 Customer Support
Responding to Instagram / Facebook messages
Comment management
Drafting professional messages
🎯 Why work with me?
Serious, reliable, and highly organized
Available every evening + Saturday
Simple and fast communication
Strict adherence to deadlines
High discretion and data confidentiality.
Rates adapted according to volume and regular needs.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Trenitalia LyonBusiness Class Flight AttendantJuly 2025 - Today (11 months)Welcoming and assisting Business travelers on high-speed trains on the Lyon/Paris and Paris/Marseille lines. Ensuring meticulous service and a pleasant experience throughout the journey. Professional and responsive management of passenger needs and expectations.
- Arrivage Dachser ThilCustomer Service Administrative AssistantJanuary 2022 - January 2023 (1 year)-Scheduling phone appointments with clients- Dispute management---------_--------------+
- Sonia services LaCreation of a Home Help Micro-EnterpriseSeptember 2023 - March 2025 (1 year and 6 months)La Boisse, France- Groceries- Home maintenance- Meal preparation- Administrative assistance- Escort for walks
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Education
- Food Hygiene Certification PE ObjectiveLyon2024Certification Hygiène alimentaire Objectif PE
- Operating License PE ObjectivePE Lyon2024Permis d'exploitation Objectif