Freelancer profile translated to English.
Back to original languageAbout Sonia
Versatile freelancer with nearly 20 years of professional experience, I undertake operational coordination, project management, client relations, Customer Success, and sales support assignments.
My career path has allowed me to move from administrative roles to construction management in the social housing sector, overseeing rehabilitation projects and coordinating multiple stakeholders. I then enriched my experience in client relations, support, lead qualification, and business development, particularly in the training and energy sectors.
This diverse background allows me to bring an operational, organizational, and client-oriented perspective. Accustomed to managing priorities, coordinating different stakeholders, and handling multiple projects simultaneously, I am quickly operational and adapt easily to new environments.
Autonomous, organized, and solutions-oriented, I can support companies with project coordination, operational management, client relations and follow-up, Customer Success, sales support, or administrative management assignments.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- L'Etincelle - Centre de Formations spécialisé dans les énergies renouvelablesCandidate Relations ManagerEDUCATION AND E-LEARNINGDecember 2024 - March 2026 (1 year and 3 months)Aubervilliers, France
- Screening Phase: analyze and select applications received from various sources,
- Phone interviews to present training courses to candidates and understand their professional goals
- Selection interviews: responsible for pre-selected candidates for selection interviews,
- Coaching: supporting candidates in their job search: improving their CVs, confirming their search criteria, advising them for interviews...
- Continuously improve recruitment processes.
- OPH DE BAGNOLET Devenu EST ENSEMBLE HABITATConstruction Manager (Owner's side)CIVIL ENGINEERINGMarch 2019 - April 2024 (5 years and 1 month)Bagnolet, FranceIn charge of major rehabilitations within the owner's side for a social housing provider:
- Management of major rehabilitation operations in occupied sites, from preparation to delivery
- Complete management of a 606-unit project (budget ~€3M): coordination of all trades (electricity, plumbing, roofing, insulation, facades, carpentry, landscaping)
- Technical, financial, and schedule monitoring of construction sites, ensuring deadlines, costs, and quality
- Coordination of contractors, design offices, and internal teams
- Interface with tenants: managing constraints in occupied sites, communication, and support
- Anticipating and resolving site issues, managing sensitive situations
- Participation in the continuous improvement of processes and service quality
- OPH DE BAGNOLETAssistant to the Construction Management DepartmentCIVIL ENGINEERINGMay 2017 - February 2019 (1 year and 9 months)Bagnolet, France
- Support to Management in overseeing construction and rehabilitation operations
- Administrative and operational monitoring of files (contracts, tenders, invoicing)
- Coordination of exchanges between different stakeholders: internal teams, contractors, design offices
- Organization and preparation of meetings (steering committees, project follow-ups) and drafting of minutes
- Monitoring of project schedules, budgets, and performance indicators
- Document management and updating of monitoring tools (dashboards, reporting)
- Contribution to process fluidity and information flow
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Education
- SITE MANAGER TRAININGAFPOLS2018FORMATION DE RESPONSABLE DE SITE
- COMPUTER SKILLS PASSPORT Specialized Assistant Training in New Technologies2004PASSEPORT DES COMPETENCES INFORMATIQUES Formation d'Assistante spécialisée en Nouvelles technologies